Original Post — Direct link
I press play this window pops up, when it finish Optimazing shaders it just closes and that's it. The exe disappears from task manager.
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by dgry666
I press play this window pops up, when it finish Optimazing shaders it just closes and that's it. The exe disappears from task manager.
Hey! I'm sorry to read you're unable to play the game, we will figure it out!

First of all, please list the computer components and operating system you are running.

Please also confirm if you have any anti-virus or screen recording software installed.

In the meantime, this support article may help: https://support.ubi.com/en-gb/faqs/000025947/
almost 4 years ago - Ubi-Keo - Direct link
Thanks for confirming your PC specifications.

If you haven't already please add Hyper Scape to the whitelist of your anti virus software, run the game as an administrator and disable any background applications that may be running.

If you have tried all of those steps and the ones that are provided in the support article above, then could you please submit a support ticket and attach your system files (dxdiag and msinfo) and our Customer Support team will investigate this further for you.