Original Post — Direct link
Need help keep getting error code orchid- 2001, join a lobby then keep getting disconnected. Saying servers are unreachable. Also got orchid-c015 quite a few times. Reset my router ,modem, re installed the game nothing.. Im Lost . Please help
over 4 years ago - Ubi-Spud - Direct link
Hey there, welcome to the forums!

I'm sorry that you're getting this error when trying to play Hyper Scape. This has recently been resolved, but if you're still seeing the error, please run through this FAQ.

If the issue persists, please get back to us via a Support ticket and include a screenshot of your port forwarding settings.
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by phatwell85
Hi guys,

Seen that you mentioned this error had been resolved, however, I just d/l the game earlier today (Sep.7th) and am having an identical issue reported from other users.

Mine seems to be even worse, as I have no way of progressing through the original tutorial. I've tried every suggestion from other forums, but to no avail.

Any ideas on how I can get past this and actually have a shot at playing the game? Looks wicked, but....
Hey! I'm sorry to hear you're having issues at the very beginning of the game.

Can you please specify which error messages you are consistently seeing in-game? Is it just Orchid-2001?

Try connecting by Ethernet if you are not already. If that doesn't help, try the steps in this support article: https://support.ubisoft.com/en-gb/faqs/000056948/

I understand you may have already tried these steps, but I just want to be certain

If you have another Xbox profile, try also launching the game from there so we can be sure it's not a profile issue.

All the best!