[2020] Game Vulkan1 error

Hey everyone!

These Vulkan errors usually mean drivers are not up-to-date or we are attempting to use an unsupported graphics processor.

For anyone affected, please list the following -

- CPU (processor)
- GPU (graphics card)
- RAM (speed & size)

We'll take a look

Hey exrecefe,

The specs of your system don't seem to be an issue, as everything meets the minimum requirements with flying colours - so before the game fully launches, I'd recommend making sure you've followed our full PC troubleshooting guide, in particular (as my colleague Raziel mentioned previously) ensuring that your graphics drivers are fully updated. Here's the latest driver for the 1660 Super on the NVIDIA website, for your ease of download if you need it. A clean manual install rather than using GeForce Experience would be good to test.

If you find that after all those steps are done, you're still unable to play due to the same error message, please reach out to us in a support case or Live Chat and provide us with your MSINFO and DXDIAG files for further investigation.