[2020] internet connection

Hey VELIKIY_GETSB,

Sorry to hear that!

Could you please try the steps in the guide here to see if this helps your issue?

Originally Posted by VELIKIY_GETSB
hi,a did all of this things. and errors like orchid 15 , 22 , 2001 stil with me. a cant play

Thank you for getting back in touch with us, and I'm sorry to hear the connectivity issues persist.

It's best we request some images to review the steps that have been done, so recommend adding them to a support case

Please provide the following -

- An image of your port forwarding configuration
- A MsInfo report: https://support.ubisoft.com/en-GB/faqs/21216/
- A DxDiag report: https://support.ubisoft.com/en-GB/faqs/21185/

This support article explains how to submit the requested files to us: https://support.ubi.com/en-GB/faqs/000025876/

Feel free to then add the case number here and we will review the files for you.

All the best!