Original Post — Direct link
Like the title says. wondering if the drops are not redeemable yet. Thanks <3
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by NIK.o7
Like the title says. wondering if the drops are not redeemable yet. Thanks <3
Hey! Thanks for getting in touch, I hope you are well.

Everything you need to know is in the following support article: https://support.ubisoft.com/en-GB/Faqs/000054707/

Once you have earned the Twitch Drop simply open Uplay and click on the Hyper Scape news banner.

Let us know if you're still unsure of anything or if I misunderstood your query
almost 4 years ago - Ubi-Raziel - Direct link
Hello everyone!

I have merged you all into this thread as I see similar questions being asked in multiple cases.

As we are discussing the Technical Test it is best we have this discussion in the Technical Test sub forum

I would like to encourage everyone to check the following sticky thread first: https://forums.ubisoft.com/showthrea...lp-us-help-you!

This should answer most of your questions, then feel free to come right back if you're still unsure of anything.
almost 4 years ago - UbiKoality - Direct link
If you all have any feedback to share regarding the country eligibility for the technical test, please do not hesitate to share your thoughts on the Feedback subforums for Hyper Scape!
almost 4 years ago - UbiKoality - Direct link
LordOverflow, you can find a list of eligible countries here.
almost 4 years ago - UbiKoality - Direct link
Cristianax19, to confirm, did you receive a drop for access to the Technical Test?

LordOverflow, understood! Thank you for your positivity and understanding.
almost 4 years ago - UbiKoality - Direct link
MODEE_BEAST, if you received the Twitch Drop, you should be able to see a Hyper Scape banner in Uplay. If you don't, please let me know what country you're playing in!

AinzOoalGown-., what country are you located in?
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by AinzOoalGown-.
I am located in the US of A. I was also with your support chat and it turns out linking your Twitch account with your uPlay account *after* getting the drop is my issue. Is there any way you could credit my account for the game?
Originally Posted by bleblanc19
I have the same issue also located in the USA only difference is that my Ubisoft account was already linked when I received the code
I have been in touch with the Hyper Scape team for you both.

They advise to contact Ubisoft Support directly so we can review your account and determine eligibility. If there is an issue, this will also help us resolve it for all other players.

The common denominator here is that you both already had your accounts linked and Twitch Drops possibly already enabled.
almost 4 years ago - UbiDork - Direct link
OminousAnomaly: Hey there! Have you followed the steps here?
almost 4 years ago - UbiDork - Direct link
OminousAnomaly: Thanks for that, OminousAnomaly! Let's try this instead:

1. Unlink Twitch account from your Account Management page
2. Link Twitch account on the Twitch Drops Page
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by NIK.o7
Like the title says. wondering if the drops are not redeemable yet. Thanks <3
Hey! Thanks for getting in touch, I hope you are well.

Everything you need to know is in the following support article: https://support.ubisoft.com/en-GB/Faqs/000054707/

Once you have earned the Twitch Drop simply open Uplay and click on the Hyper Scape news banner.

Let us know if you're still unsure of anything or if I misunderstood your query
almost 4 years ago - Ubi-Raziel - Direct link
Hello everyone!

I have merged you all into this thread as I see similar questions being asked in multiple cases.

As we are discussing the Technical Test it is best we have this discussion in the Technical Test sub forum

I would like to encourage everyone to check the following sticky thread first: https://forums.ubisoft.com/showthrea...lp-us-help-you!

This should answer most of your questions, then feel free to come right back if you're still unsure of anything.
almost 4 years ago - UbiKoality - Direct link
If you all have any feedback to share regarding the country eligibility for the technical test, please do not hesitate to share your thoughts on the Feedback subforums for Hyper Scape!
almost 4 years ago - UbiKoality - Direct link
LordOverflow, you can find a list of eligible countries here.
almost 4 years ago - UbiKoality - Direct link
Cristianax19, to confirm, did you receive a drop for access to the Technical Test?

LordOverflow, understood! Thank you for your positivity and understanding.
almost 4 years ago - UbiKoality - Direct link
MODEE_BEAST, if you received the Twitch Drop, you should be able to see a Hyper Scape banner in Uplay. If you don't, please let me know what country you're playing in!

AinzOoalGown-., what country are you located in?
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by AinzOoalGown-.
I am located in the US of A. I was also with your support chat and it turns out linking your Twitch account with your uPlay account *after* getting the drop is my issue. Is there any way you could credit my account for the game?
Originally Posted by bleblanc19
I have the same issue also located in the USA only difference is that my Ubisoft account was already linked when I received the code
I have been in touch with the Hyper Scape team for you both.

They advise to contact Ubisoft Support directly so we can review your account and determine eligibility. If there is an issue, this will also help us resolve it for all other players.

The common denominator here is that you both already had your accounts linked and Twitch Drops possibly already enabled.
almost 4 years ago - UbiDork - Direct link
OminousAnomaly: Hey there! Have you followed the steps here?
almost 4 years ago - UbiDork - Direct link
OminousAnomaly: Thanks for that, OminousAnomaly! Let's try this instead:

1. Unlink Twitch account from your Account Management page
2. Link Twitch account on the Twitch Drops Page
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by OminousAnomaly
followed your instructions and im still having the same issue.

that was the same way i set it up originally. the ubisoft twitch drop website is saying "your twitch drops has been activated" and the twitch drop still hasn't shown up in there even after reloading the page and waiting for a few minutes .
Hello! You appear to be experiencing the same issue as AinzOoalGown-. and bleblanc19 above.

I have now created a sticky thread for this, please refer to it here: https://forums.ubisoft.com/showthrea...Shown-in-Uplay


Originally Posted by madscuttler
I am from US and my twitch account got a drop but i am unable to find the game.
Hello!

Please now check Uplay to see if you can see a Hyper Scape banner to click on and activate your access.

If you are unable to see the banner, please refer here: https://forums.ubisoft.com/showthrea...Shown-in-Uplay
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by OminousAnomaly
followed your instructions and im still having the same issue.

that was the same way i set it up originally. the ubisoft twitch drop website is saying "your twitch drops has been activated" and the twitch drop still hasn't shown up in there even after reloading the page and waiting for a few minutes .
Hello! You appear to be experiencing the same issue as AinzOoalGown-. and bleblanc19 above.

I have now created a sticky thread for this, please refer to it here: https://forums.ubisoft.com/showthrea...Shown-in-Uplay


Originally Posted by madscuttler
I am from US and my twitch account got a drop but i am unable to find the game.
Hello!

Please now check Uplay to see if you can see a Hyper Scape banner to click on and activate your access.

If you are unable to see the banner, please refer here: https://forums.ubisoft.com/showthrea...Shown-in-Uplay
almost 4 years ago - UbiDork - Direct link
madscuttler: Thanks for verifying that with us, madscuttler. Have you linked your Twitch Account to any other Ubisoft Account recently?

OminousAnomaly: Hi again! I saw you were able to launch the game! Glad to see you were able to gain access.