Lineage II Dev Tracker

Hello everyone,

Aden login access may become temporarily unavailable. However, players who are currently in-game will not be affected.

We apologize for the inconvenience.
Hermes

Hello everyone,

Classic server login access may become temporarily unavailable. However, players who are currently in-game will not be affected.

We apologize for the inconvenience.
Hermes

Hello everyone,

Game login access may become temporarily unavailable in the Naia server. However, players who are currently in-game will not be affected.

We apologize for the inconvenience.
Hermes

Hello everyone,

I know the situation is not ideal. We have our entire team working behind the scenes to get Chronos server back online as soon as possible. 

The issue is much more complex than previously thought, and a lot of work is being done in our Database to ensure the problem is resolved for good. Also, it's not only us here at NCW working to resolve the issue, but the dev team is also involved in the work needed to bring the server back online.

As I stated before, we will plan to compensate everyone once the issue is resolved, but as a direct measure, once servers are back online, the Angel Cat will be spawned.

As most of the work is related to the Database, which is immense, the process is taking longer than expected, and we will need to extend the downtime again. We expect the Chronos to become available at 10 PM PDT.

I apologize for the incon...

Hello everyone,

We have another update: We will need more time to carry out the fixes. The new estimate is that Chronos will be unavailable until 7 PM PDT.

I will keep updating you all.

I apologize for the inconvenience.

Regards,
Hermes

On 8/26/2022 at 12:12 PM, BWEIB said:

can you help me please @Hermes@Arctic

 

Because the support team didn't want to help me  humpty, senchou, sirc, david, gmyggdrasil, gmleyza, czeah, skaarf, louise, relik, margarita  all these names are from the team that attended me and didn't want to help me.

I had a problem with m...

Hello everyone,

We have another update: Unfortunately, we will have to extend the downtime again. The latest estimate is that Chronos will be unavailable until 5 PM PDT. However, please keep in mind the time may change.

I will keep updating you all.

I apologize for the inconvenience and the frequent changes in the estimate.

Regards,
Hermes

Hello everyone,

We have another update: We have identified the cause of the problem and are working on fixing it. However, this task is complex and requires additional time; therefore, the Chronos downtime is extended until 3 PM PDT. 

I will keep you all posted.

I apologize for the inconvenience, and we appreciate your continued support.

Regards,
Hermes

Hello everyone,

Another update: We will need to extend the Chronos server downtime by one additional hour. However, we are bringing the Dimensional server online in a few minutes. 

Regarding compensation, we will be discussing it once the problem is resolved. However, once the server is back online and stable, we will spawn the Angel Cat as an immediate action, and additional compensation will follow during the week. 

I will keep updating this thread with the latest information.

Regards,
Hermes

Hello everyone, 

We are extending the server downtime by one more hour. 

I apologize for the inconvenience.
Hermes

Hello, everyone.

Please know that we are aware of the current Chronos server connectivity issue and are in the process of addressing it.  Chronos  will be taken down until at least 5 PM PDT*** (perhaps longer) in order to resolve the situation.

We greatly appreciate your patience until we can get everything working once again as intended.

Thanks so much,

-EMpulse

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*Update 1:

We are extending the server downtime by one hour. We expect it to be back at 12:00 PM PDT.

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Hey everyone,

We are working on resolving the problem, and Chronos will be unavailable for the next hour.

Details and updates will come in a separate post.

We apologize for the inconvenience.

Regards,
Hermes

Hello everyone,

We apologize for the inconvenience.

The servers have been restarted and are now available. We are investigating the causes.

Angel Cat will be spawned in Chronos shortly.

Thank you for your support.
Hermes

Hello everyone,

I just posted the details of the solution here.

In short, the event was extended and will end on 8/25, so players can participate in it for two more days. However, only the drawing part will be available (side bar UI); the event NPCs will be gone after...

Hello everyone,

Thank you all for your patience while we worked on a solution for the early termination of the Jeni's Secret Shop event. As we came to a final solution, I wanted to share it with you all:

1. The event has been extended and will now end on Thursday, August 25. However, please note that only the Side Bar UI will be available, the event NPCs will no longer be in-game after tomorrow's maintenance.

2. The removal date for the following items has been moved to Wednesday, August 31:

• Freya's Scroll of Storm
• Shining Nevit's Gold Sandglass
• Krishna Weapon Box
• Leviathan Armor Box
• Jeni's Exchange Ticket
• 3 Billion Adena Box
• 100 Million Adena Pack
• Faint Mysterious Aid Pack...

Game servers will be down for maintenance beginning Wednesday, August 24, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

• The Libra Merchant event will start for 3 weeks!
• The Hero’s Treasure Chest promotion will continue for 2 weeks!
• Special crafting will continue for 2 weeks!
• The 1 Year Anniversary event will end!
• All event related items will be removed.
• The Core Raid event will end!
• The Aden Spirits Treasure Box promotion will end!
• Spirits Treasure Boxes and Chest Kits will be rem...

Game servers will be down for maintenance beginning Wednesday, August 24, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

• The Oriana Lucky Draw event will start for 3 weeks!
• The Dragon Chest & Exchange promotion will continue for 2 weeks!
• Special Crafting will continue for 2 weeks!
• The Attendance Checklist event will end!
• All event related items will be removed.
• The Letter Collection event will end!
• All event related items will be removed.
• The Marvelous Mermaid Chest promotion...

Game servers will be down for maintenance beginning Wednesday, August 24, 2022 at 4 a.m. PT /  6 a.m. CT / 7 a.m. ET / 12 p.m. UTC +1 and will be unavailable for approximately 3 hours 45 minutes.

• The Oriana Lucky Draw event will start for 3 weeks!
• The Dragon Chest & Exchange promotion will continue for 2 weeks!
  • Week 1 Special Crafting will end!
  • Week 2 Special Crafting will start for 1 week!
  • Increased Normal and Greater Agathion enhancement rates will continue for 2 weeks!
• The Attendance ...