about 2 years ago - Roxx - Direct link

Heroes of Arkesia,

Lost Ark’s weekly update will take place March 17th at 12 AM PT / 7 AM UTC / 8 AM CET with an expected downtime of 4 hours for all servers and regions. With this update, you can expect the following:

  • In-game events have been adjusted to trigger properly with Daylight Savings Time. Please note that the in-game time clock may be off depending on a player’s local computer DST settings; we will implement a permanent fix for this in the future.

  • Because of the issues with in-game timers causing confusion around when the limited-time Arkesia Grand Prix event was taking place, we are providing all players with 3,000 Grand Prix event tokens. This currency will automatically be delivered to you Universal Storage.

    • We are also aware of a bug that prevents players from participating in the Arkesia Grand Prix if they try to complete the event quest with a character that is under level 50. Although this will not be fixed in this update, we are working on fix to go out during the event period.
  • For users that ran the Tytalos Guardian Raid while it was bugged, we will provide compensation for items that may have been lost. This exact compensation will vary per user since players will have consumed different items during their raid, but may include the following:

    • Awakening Stones
    • Consumable Battle Items
    • Phoenix Feathers
    • Blue Crystals
      These items will be delivered to your Universal Storage after the maintenance is complete.
  • Monthly and Weekly Crystal bonus packs will now grant the appropriate bonuses to players. We have also retroactively granted any bonuses that may have been missed while this bug was in place, and these Crystals can be claimed from your goods storage once you log in.

We appreciate your patience, and we’ll let you know when servers are back online.

about 2 years ago - Sandovall - Direct link

Maintenance has been completed and the servers are back online. Thank you for your patience.