Added.
Added.
Absolutely, added.
Added to the list, you can skip the ticket process now.
Done!
whats your character name?
I have submitted the character names of everyone in this thread and in my DMs to the team to investigate and resolve any progress loss or missing quest-lines. I will also continue the compensation conversation with the team.
If you are experiencing issues with your account missing the main story quest or other missing things as a result of the downtime please submit a support ticket and provide your character name, explain you were on the Galatur server, and outline what is missing from your account. The team will verify the info and will try to help restoring the missing things. Contact Us | Amazon Games
If you are experiencing issues with your account missing the main story quest or other missing things as a result of the downtime please submit a support ticket and provide your character name, explain you were on the Galatur server, and outline what is missing from your account. The team will verify the info and help restore the missing things. Contact Us | Amazon Games
Thanks for these reports, I am escalating to the team, what might have occurred was the server was no longer capturing data while some folks were still able to continue playing. Again, I am not an expert on servers but I am gathering these reports and sharing with the team.
I messaged you
If you lost any progress or items you should continue playing and I will work with the team on these issues.
If you are experiencing any issues with your character as a result of this server issue/downtime please DM me your character name and the disparity details. I will escalate this to the team.
Thanks, I am letting the team know, please DM me your character name.
Can you DM me the character name and any other details that will help me investigate?
THANK YOU all for your patience! I will follow up with the team on compensation requests. I really appreciate your patience and good company. Don’t be strangers.
Awesome, we didn’t expect any issues but wanted to make sure.
This server is now live again, thank you for your patience! Enjoy Arkesia!
It should be back up for them.
I need your help! As you log back in please let me know if there are any issues with your accounts.
It should be live again now.