Lost Ark

Lost Ark Dev Tracker




10 Feb

Comment
    Seawolf on Forums - Thread - Direct

Absolutely, added.

Comment
    Seawolf on Forums - Thread - Direct

Added to the list, you can skip the ticket process now.

Comment
    Seawolf on Forums - Thread - Direct

Done!

Comment
    Seawolf on Forums - Thread - Direct

whats your character name?

Comment
    Seawolf on Forums - Thread - Direct

I have submitted the character names of everyone in this thread and in my DMs to the team to investigate and resolve any progress loss or missing quest-lines. I will also continue the compensation conversation with the team.

Post
    Seawolf on Forums - Thread - Direct

If you are experiencing issues with your account missing the main story quest or other missing things as a result of the downtime please submit a support ticket and provide your character name, explain you were on the Galatur server, and outline what is missing from your account. The team will verify the info and will try to help restoring the missing things. Contact Us | Amazon Games

Comment
    Seawolf on Forums - Thread - Direct

If you are experiencing issues with your account missing the main story quest or other missing things as a result of the downtime please submit a support ticket and provide your character name, explain you were on the Galatur server, and outline what is missing from your account. The team will verify the info and help restore the missing things. Contact Us | Amazon Games

Comment
    Seawolf on Forums - Thread - Direct

Thanks for these reports, I am escalating to the team, what might have occurred was the server was no longer capturing data while some folks were still able to continue playing. Again, I am not an expert on servers but I am gathering these reports and sharing with the team.

Comment
    Seawolf on Forums - Thread - Direct

I messaged you

Comment
    Seawolf on Forums - Thread - Direct

If you lost any progress or items you should continue playing and I will work with the team on these issues.

Comment
    Seawolf on Forums - Thread - Direct

If you are experiencing any issues with your character as a result of this server issue/downtime please DM me your character name and the disparity details. I will escalate this to the team.

Comment
    Seawolf on Forums - Thread - Direct

Thanks, I am letting the team know, please DM me your character name.

Comment
    Seawolf on Forums - Thread - Direct

Can you DM me the character name and any other details that will help me investigate?

Comment
    Seawolf on Forums - Thread - Direct

THANK YOU all for your patience! I will follow up with the team on compensation requests. I really appreciate your patience and good company. Don’t be strangers.

Comment
    Seawolf on Forums - Thread - Direct

Awesome, we didn’t expect any issues but wanted to make sure.

Comment
    Seawolf on Forums - Thread - Direct

This server is now live again, thank you for your patience! Enjoy Arkesia!

Comment
    Seawolf on Forums - Thread - Direct

It should be back up for them.

Comment
    Seawolf on Forums - Thread - Direct

I need your help! As you log back in please let me know if there are any issues with your accounts.

Comment
    Seawolf on Forums - Thread - Direct

It should be live again now.