Magic The Gathering: Arena Dev Tracker

Heads up that there will be active downtime as we make backend changes to improve game stability.

⚠️ Scheduled (Dec 1, 2021, 15:00 UTC): @MTG_Arena scheduled maintenance will occur to deploy the 2021.11.21 game update. ⏲️ Full deployment estimated at ~4 hours. 🛠️ Active downtime is expected as we make some backend adjustments. https://t.co/df23MSNY77
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Nov 30, 20:23 UTC
Resolved - A fix has been developed and it will be released alongside our upcoming scheduled maintenance.

Nov 30, 02:12 UTC
Identified - The issue has been identified and we are working on a fix. Players who were affected will automatically receive reimbursement for their event entry. Expect these updates to occur within the next 24 hours.

Nov 29, 22:25 UTC
Investigating - We are aware of an issue affecting the Wedding Crashers and Jump In! events and are currently investigating. We will provide updates when necessary.

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29 Nov 21:30 on News - Thread - Direct

Nov 29, 21:30 UTC
Completed - The scheduled maintenance has been completed.

Nov 29, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 23, 05:28 UTC
Scheduled - @MTG_Arena scheduled maintenance will occur to deploy the 2021.11.10 game update.

⏲️ Full deployment estimated at ~3 hours.
🛠️ No downtime is expected.
💻 Restart required.

Comment

29 Nov 05:21 /u/wotc_Cromulous on Reddit - Thread - Direct

And we are thankful for you and for all of our players - without you, there is no game! I'm especially thankful that you and so many others care enough about the game to tell us how you feel. I'm also thankful that I get the chance to bring new and fun experiences to people who love Magic, and to bring new players into our world where they can ultimately find the part of the game that they love and that fits them just right (whether that's on Arena or not).

I hope your weekend has been great, and that you're feeling good as we head into the final stretch of the year. We'll be here trying to bring you the fastest, funnest, most convenient digital Magic experience that we can.

25 Nov 18:18 mtg_arena on Twitter

24 Nov 18:37 mtg_arena on Twitter

24 Nov 18:36 mtg_arena on Twitter

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21 Nov 16:43 on News - Thread - Direct

Nov 21, 16:43 UTC
Resolved - This incident has been resolved.

Nov 21, 16:32 UTC
Investigating - We are aware of an issue currently affecting Magic: The Gathering Arena. Players may not be able to access game features or login at this time. We will update you with more information when it becomes available.

20 Nov 04:08 mtg_arena on Twitter

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20 Nov 03:55 on News - Thread - Direct

Nov 20, 03:55 UTC
Update - As we continue to investigate, we have decided to roll back today's game update. @MTG_Arena is online, but does not include the planned bug fixes for 2021.11.10. We will have an updated maintenance schedule on Monday.

Nov 19, 20:26 UTC
Update - We are currently investigating an issue with incomplete event and match result reporting. Maintenance will continue as we investigate.

Nov 19, 18:39 UTC
Update - The maintenance period will be extended to ensure quality performance. We will provide updates as necessary.

Nov 19, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 18, 19:08 UTC
Update...

19 Nov 21:17 mtg_arena on Twitter

Comment

19 Nov 20:02 /u/wotc_Cromulous on Reddit - Thread - Direct

Originally posted by Skruggzy1

I’m inclined to agree with you. One bug that is affecting some shouldn’t stop them from fixing bugs that are affecting others. It’s just so incredibly frustrating to see the developers lack of any response towards this issue. Even just a timeline for potential fixing or even just letting us know they are looking into it would be so much better than simply ignoring it. For the longest time they simply denied it was a problem until a post on the forum got over 1000 votes. Countless customer support inquires have led to nothing. My wife is just getting into to magic and this is a huge bummer for her not getting those new standard decks.

We are looking into it.

However, you will basically never hear about timelines or progress updates on specific bugs until they are fixed, because until they are actually fixed (and sometimes even after), it's always possible that the problem is much bigger or deeper than you think. It doesn't mean it's been forgotten - it means that, when we speak on it, we want to actually have something to say.

Is your wife's account new? If that account was created after the August 24 update and is experiencing this issue, I would like more details. So far, all of our indications show that only a few specific accounts from before that time are affected.

Comment

19 Nov 17:12 /u/wotc_Cromulous on Reddit - Thread - Direct

We reluctantly shelved the usual Cube event for Midnight Hunt when the delay of our set release cut a week out of the schedule. But have no fear - it will be back during Crimson Vow!