Today there was an offer themed around Blue Ions that unintentionally went live before it was properly configured and was disabled after ~30 minutes. The text didn’t match the items shown in the banner and those items were not the intended quantities. However, as a number of players were already able to purchase the offer, we will be reactivating it shortly after we’re able to ensure that the text does not contradict the items that are shown in the banner.

There will still be a purchase limit of two, and any players that already met that limit before the offer was first disabled will not be able to purchase the offer again. We apologize for the confusion.

Data mines are always subject to change.

Not a good one - this is corrected.

Ha, have an upvote!

Doctor Strange (Heartless) & Wong

Morgan Le Fay won't be the only sorcerer on the Darkhold team worthy of the Eye of Agamotto, as Doctor Strange (Heartless) and Wong will be joining the Legendary Apocalypse Horseman’s squad. As mentioned in last week's blog, the Darkhold team will be a powerful Arena force and today, you'll see how these two high profile spell-casters bolster their allies. First, let's ponder this question: What if Doctor Strange lost his heart instead of his hands?

Doctor Strange (Heartless)

After picking up his lover, Dr. Christine Palmer, for a dinner party, Doctor Stephen Strange's car was involved in a violent collision that resulted in Palmer being killed. Strange searched for answers to help him with his grief and eventually stumbled upon the Masters of the Mystic Arts, an order of sorcerers committed to protecting Earth from mystical threats. After learning their ways, Strange used the Eye of Agamotto to help sav...

There have been some questions in regard to an Inbox message sent today titled "Issue Resolved". This is compensation for the Dark Dimension 5 login calendar, where players at level 65+ were able to see the first-day rewards (was presented as though they claimed them) but they were not actually delivered to their inventories.

Bravo.

Thanks for confirming - I'll see what I can do

Which device are you playing on, please?

We do have systems that track crashes but it doesn't always have the level of detail to be a smoking gun. The bigger problems are the "soft locks" as they don't necessarily generate crash reports, which is why we need to reproduce them in-house. However, we do realize that we need better systems & tools for things like tracking crash reports, which is why we're growing the team by hiring people who specialize in this field.

Can you be more specific on what you are seeing, please?

Are you on an iOS device? If so, which one is it? Are you connecting through mobile data or wi-fi? Thanks in advance.

There have been a number of concerns regarding the stability of the game since version 5.10.0. While there have been two hotfix versions since then addressing some of the issues, the dev team wants to update you on a number of things they are currently working on to further improve game stability.

First, we need to fix the problem that a number of players have been having with the inability to connect to the game via mobile data and currently can only play via wi-fi. Our engineers have identified the problem and this is currently scheduled to be corrected in the next major release, version 6.0.0 in a couple of weeks.

Second, many players with devices that have 2GB of memory or lower have generally seen increased problems. The dev team is currently revisiting how the game handles a number of assets to lessen the strain on a device’s memory and thus will lead to fewer issues on the aforementioned devices. Again, we are targeting rolling these out in version 6.0.0.

Ah, I see that the iPhone 7 has 2GB but the plus version has 3GB. Either way, you should see performance improvements with our next major update.

Any device with 2GB RAM or less is likely going to encounter some performance issues. We are in fact making some improvements to how the game handles memory (making an announcement on that soon) and you should see an improvement with version 6.0, but keep in mind that any 2GB device is still going to be at risk of issues.