New World Dev Tracker

Das war ein Fehler und ist nun wieder so wie es sein sollte. Sorry für die Verwirrung.

Greetings Adventurers,

It’s been an incredible week of growth for the New World community. The demand we’ve seen has been staggering and we continue to be humbled by the number of players that want to explore Aeternum together. While it was certainly our aspiration to welcome massive numbers of players into the game during launch week, we were frankly surprised by just how many adventurers washed up on Aeternum’s shores. Over a million players entered New World on launch day. Each day after launch that number has increased, translating into long queue times for some of our more popular worlds.

Since our launch on Tuesday, we have more than doubled the number of servers and we are working to increase the capacity of all available servers to support a higher population cap. Our team has been working around the clock to add as many servers as we can and will continue to do so until we stabilize wait times.

While we do that work, there are options to get into the ga...

Alright!

Downtime is now complete on Australia as well marking completion of this downtime cycle.

Thank you all for your patience and understanding!

Good luck in Aeternum!

Good news!

NA West is back online! Woooo!

Unfortunately, Australia is taking a bit longer than expected. Possible resolution in the next hour or so. Stay tuned for more updates!

Thank you for your patience and understanding.

Small update:

The downtime start has been pushed back 15 minutes and should be starting shortly. The estimated completion time of 2 hours currently stands.

We apologize for the confusion.

Greetings Adventurers,

We will be holding downtime for the US-West and Australia regions that start at 12:30pm PT/5:30am AEST to improve server performance. We will be adding 250 more capacity to servers in these regions.

Expected downtime: approximately 120 minutes (2 hours)

Additionally, we will be releasing a no-downtime client-side patch to implement some queue stability fixes around the same time for all regions. You may receive a download for New World the next time you start Steam.

Thank you for your patience!

Salutations Aventuriers !

Nous voyons de nombreux joueurs offrir des conseils et des solutions afin de résoudre certains des problèmes connus que nous avons dans notre liste, donc pendant que nous travaillons sur des corrections complètes pour ces soucis, vous pouvez essayer certaines de ces solutions !

Comme toujours, vous pouvez vérifier si le problème que vous rencontrez figure sur notre liste de problèmes connus et s’il existe une solution concernant votre problème, celle-ci sera publiée ...

Wir haben viele weitere Welten für EU Central aufgemacht:

Massive addition of EU worlds right now:

We’re doing our best to help alleviate the queues by opening up extra servers so that people who want to are able to jump into the game immediately. Unfortunately, we really don’t have any additional information to share on additional server capacity or server transfers but we are 100% aware that queues are a problem and the team’s been working literally around the clock to address this.

I just got the information that the problem should be fixed now - please try again. And thanks for your patience.

Hi jakeissexy88, I will reach out to you shortly. Thanks for reporting that issue.

Auf welcher Welt/Region und Expedition tritt das Problem auf?

Wir haben gestern mehr als 50 neue Welten in Europa eröffnet und werden heute und auch die nächsten Tage, sofern notwendig, weitere freischalten.

Sorry my Brazilian Portuguese language skills are poor so I will give an update in English:

The dev team worked on the issues and they should be resolved now. Thank you for your patience and please let us know, if this is happening again

Thanks for the latest reports. We continue to investigate the issue and will update this topic once we have news.

Thanks for the reports, the world should be back now.

BIG SAD… engineering is back on the case. Stay tuned.

The Forums are a place for people who are playing New World to come together and discuss their experiences, share exciting moments, and improve the experience for the players as a whole. We strive to provide a constructive and safe experience for everyone who comes to the New World Forums.

We love constructive criticism, in fact we highly encourage it! If folks are not sure whether their feedback is constructive, never fear! We have a simple guide to help you understand how to write constructive feedback.

Topics get locked and posts get hidden when they don’t follow the simple tenets laid down in our ...

Alright, another update from the engineers and they say we are really really good and resolved now.

Definitely let me know in this thread if issues persist!