New World Dev Tracker

Saudações Aventureiros,

Vamos ter uma parada programada para nossa Atualização Mensal de Fevereiro em 2022-02-28T13:00:00Z. O tempo estimado de parada é de aproximadamente 2 horas (~120 minutos).

Por favor leiam as notas de versão para essa atualização aqui: Atualização de fevereiro do New World - Novida...

Salutations aventuriers,

Nous précéderons à une interruption des serveurs 2022-02-28T13:00:00Z pour notre maintenance mensuelle, dans toute les régions. L’indisponibilité des serveurs est estimée à environ 2 heures (~120 minutes).

Pour plus d’informations, vous pouvez consulter les notes de patch ici : ...

Hallo Abenteurer,

Wir werden für unser monatliches Update am 2022-02-28T13:00:00Z Wartungsarbeiten durchführen. Die Server werden vorraussichtlich für ~2 Stunden (~120 Minuten) nicht erreichbar sein.

Die Patchnotizen für dieses Update findet ihr hier: New World Februar-Update - Neuigkeite...

Greetings Adventurers,

We will be holding downtime for our February Monthly Update on 2022-02-28T13:00:00Z (in your local time zone) for all regions. The estimated downtime is approximately 2 hours (~120 minutes).

Please find the release notes here: New World February Update - News | New World

Thank you for your patience and understanding!

Hi all, thank you for flagging the issue. We saw the same issue in El Dorado yesterday. While we theoretically were able to fix it, we want to ensure no other issues pop up in El Dorado due to the short-term fix before working on other servers. We expect to know on Monday or Tuesday of next week. We are working on a permanent fix as well.

Thank you for your patience in the meantime, we know this is very frustrating - and we are being cautious to not cause further frustrations.

I saw this and I’ve bumped it over

Can you provide us with more details? Which server are you on, which territory are you seeing this happen on, etc.? It will help our team narrow and track down the issue by giving them a solid starting point where this is known to happen.

Thanks!

Hi everyone,

Thanks for letting us know that this was occurring on El Dorado!

We reset the company territories since this was effectively locking them. However, we ran into an issue when attempting to cancel the associated wars.

The team will continue working on this but if we are unable to resolve the issue in time, we will make any necessary compensation for the health of the server. We will update tomorrow after the team monitors and analyzes the results.

Thank you!

Please make sure you fall within the Eligibility range that was listed here: [Notice] Bringing in the Second Round of Server Transfer Tokens

If you qualify but have not received a server transfer token, please reach out to the Customer Support Team through their website.

This topic was automatically opened after 3 hours.

Greetings Adventurers,

We will be performing a maintenance restart across all regions ahead of the weekend. The restart is expected to take 5 minutes long. You’ll find an in-game message in your world 30 minutes before the server maintenance restart occurs.

Thanks for your patience and understanding!

We hear you on the war performance concerns and are working on this; we have made some adjustments to war performance - it would be great to get everyone’s help testing them in the PTR if you have time today.

I’ve forwarded this thread over to see if we can get some answers for you

Greetings Adventurers,

Did I just see a war pop up? I think so!

Join us in the PTR at 2022-02-24T02:00:00Z to fight for Windsward.

At 2022-02-24T01:30:00Z, we will be declaring war on the town of Windsward. Sign-ups will be available until 6pm PT with Syndicate defending.

We’d love for you to help test the speculative fix for the movement bug.

If you encounter any difference in performance compared to the Live Experience, please put that information below!

We will be opening up the thread at 2022-02-24T02:00:00Z!

See you for the war!

Downtime has concluded and the world is back up. See you in Aeternum!

Sorry, I don’t have that information available right now. But, this PTR update does contain a speculative fix for the movement bug so I’d highly encourage any player that normally encounters this bug to give the PTR a try once it’s been updated.

We’ll release the patch notes/downtime in the Official News section when we’re ready to announce it

Greetings Adventurers,

There will be one additional update for the PTR 2022-02-23T18:30:00Z for game performance fixes. Downtime is expected to last 1.5 hours.

This PTR patch includes a speculative fix for the Movement bug.

Thanks for your patience and understanding!