New World Dev Tracker

Hi all,

The team continues to work on removing duped items from individual characters. Players have been, and additional players identified through this investigation will be, suspended until we remove items that we feel would have a severe impact on the economy.

These players will see a 7 day suspension; for those already suspended, this is an extension on their current suspension. We will continue to extend the suspension until the identified items have been removed from their characters.

This does not apply to players who were permanently banned as a result of utilizing this exploit.

Thank you for your patience and understanding.

Greetings Adventurers,

We will be holding downtime 2022-03-09T07:00:00Z in your local timezone for the 1.3.4 Update. Downtime is slated to last approximately 2 hours (~120 minutes).

Please find the release notes here: New World Update 1.3.4 - Neuigkeiten | New World

Thank you for your patience and understanding!

It’s server maintenance. No download or changes. It should be pretty short!

Final update:
With the release of the patch tonight, the Duplication bug has been resolved and Wealth Transfers have been reenabled, including the Trading Post.

Thank you for your patience and your understanding!

Good luck in Aeternum!

Hey everyone!

We just released an update on the Smelting Crates issue and our findings from our investigation of missing or incorrect rewards. You can see it here: [Notice] Investigating Smelting Crate Issue - #2 by TrevzorFTW

Moving forward, if you believe that you are missing rewards that are guaranteed (remember, the Smelting gear is a low-drop chance item from these crates) please include the following with your reports:

• your in game name
• which server you are playing on
• when you were opening the crates (i.e. what time and time zone)
• where you were when you were opening the crates
• a video showing you opening the crates and not receiving your guaranteed items

Thank yo...

Hey everyone!

On March 1st we disabled the ability to open Smelting Aptitude Reward Chests as we saw a large number of reports of the chests not providing the correct rewards upon opening. Our game team has thoroughly investigated these reports and here are their findings:

• They have investigated many users from here on the forums reporting incorrect rewards. Our server telemetry shows that items from these reward chests have indeed been received by the players in question, with some instances showing that the items were sold via the Trading Post mere minutes after the chest was opened
• We saw some confusion around the Smelter Gear that comes from these reward chests. This gear is not a guaranteed drop but rather a random low-drop-chance from these chests. We did see the items dropping correctly prior to our disabling the ability to open these chests.

For transparency, these are the rewards you would receive each time you open a chest:

...

Downtime is now complete, servers are back online.

We were also able to reenable the Trading Post!

Thank you for your patience and understanding!

Greetings Adventurers,

We will be taking 2 hours (~120 minutes) downtime today at 4pm PT to address the following:

• Fixed a server crash related to quests restoring upon login.
• Reenabled Smelting Aptitude Caches
• Reenabled Wealth Transfer and P2P trading

The contract removal process that will allow us to reenable the Trading Post is ongoing, and we will update this post when we are ready to enable it again.

Thank you for your patience and understanding!

Update:
Our team is working to address the root cause of the duplication issue. When we know more about the release timing for that fix as well as when we can reactivate wealth transfer, we will be sure to let you know!

We are also in the process of suspending or banning players who engaged in the use of this exploit, depending on the severity of use, and removing all items they posted in the trading post to further minimize the impact of this bug on world economies.

This is not a pleasant experience for anyone. Exploits suck. We are continuing our efforts toward strengthening test procedures and planning, and invite you all to our current Public Test Realm (PTR) to help us break that build before it goes live.

Closing this thread. We don’t have the ability to discuss moderation cases publicly and OP has dm’d me.

Hi everyone,

We are aware of a bug that duplicates items and is currently being taken advantage of across various servers. While we work on a fix, we are disabling all forms of wealth transfers temporarily.

We are actively monitoring and can detect players using this exploit, and are taking action against them. As a reminder, any player taking advantage of this exploit will be penalised for violating our Code of Conduct.

We will provide an update when we have additional information.

Thank you for your understanding.

We address this here [Notice] Investigating Smelting Crate Issue

UX, UI, & Social

Quality of Life

• Updated the Main Story Quest icon to be more prominent in the Compass and when pinned to the HUD
• Updated the draw order for icons in the Compass so the Main Story Quest icon is more prominent
• Added header for the Main Story Quest when pinned to the HUD
• Added header for the Main Story Quest when viewing its flyout in the Map
• Added banner for the Main Story Quest in the HUD when it is accepted
• Added banner for the Main Story Quest in the HUD when it is completed
• Added Guide tab to the Journal
• Added Guides for Fast Travel, Housing, and Fishing
• Updated the Fast Travel icon to more closely resemble a Spirit Shrine
• Added banner for unlocking Fast Travel at a Spirit Shrine in the HUD when it is discovered
• Updated activated and undiscovered Fast Travel icon states in the Map
• Updated Spirit Shrine flyouts in the Map to display the name of...