All of the make-goods went out yesterday for this one. Please reach out to the Customer Support team through their website if you do not receive this make-good and believe you should have received one.

Yes, that’s explained here: [Downtime] January 26th, 2022 - #5 by Luxendra

Have fun!

Looks like there was a crash on the server so it automatically went into maintenance mode. I have heard that it should be back up now which (looking at this thread), people are able to get back in.

It should be back up from what I understand, are you having trouble getting in now?

PTR: Feb Release Notes - Patch 3

Please note that this list is not all encompassing and is intended as an early look into a number of changes included within the most recent PTR build. This change list will be regularly updated, up through retail release of the game version.

PTR Backstories

The ...

Greetings Adventurers,

The PTR will have an update at 2022-02-17T22:00:00Z in your local timezone for 1.5 hours (~90 minutes).

Please take a look at the new release notes here: PTR: Feb Release Notes - Patch 1, 2 - #4 by Luxendra

Thank you for your patience and see you in Aeternum!

Did you receive a legendary or an epic version? The Epic version will not have the 3rd perk. (If you have the legendary one, please attach a screenshot to this post, thanks!)

[Downtime] January 26th, 2022 - #5 by Luxendra

Okay thanks for letting me know!

Thanks, I’m seeing a few other reports of this and will be surfacing this to the team as well.

I have not received an additional information or updates on this.

Greetings Adventurers,

Thank you for your patience as we deploy the make-good for players who lost the Ring of the Forgers’ Signet from the January Monthly Release.

Players who had logged into the game and had that item equipped between 2022-01-25T15:00:00Z and 2022-01-26T20:00:00Z will receive a make good item based on the power level of their lost ring.

If a player had a legendary version of the item they will receive a new legendary version. The Legendary will be GS 600 and player level locked to 60. The item will be delivered to their inventory in a orange “Community Make-Good Container.”

If they had an Epic they will receive a high powered Epic version of the item that should be GS 600 and player locked to 60. The item will be delivered to their inventory in a purple “Community Make-Good Container.”

This make-good will not appear instantaneously; y...

Hey Vesstan, can you tell me which server you’re in? The Trickshot might have gotten glitched.

well that’s not supposed to happen. Forwarded it to the team! If this is happening on other servers, please let us know!

Moving this under bug report.

Here’s the forum thread where we discuss this: [Downtime] January 26th, 2022 - #4 by Luxendra

If you ran a Mutated Expedition during these times and did not receive them, please send in a ticket to our Customer Service team through their ...

Greetings Adventurers,

We are rolling out the server transfer tokens to everyone with an existing character created before 2022-02-14T23:30:00Z.

One thing to note:

If you had an existing server transfer token, only one will be displayed in the store due to the nature of how these grants appear in the store. However, your account will possess two tokens so once you use one in the store, you will still have an additional token available.

As a reminder, these tokens do not expire so feel free to hang on to it until you are comfortable using it. All eligible players will receive their token in the “World Transfer” section of the store no later than February 22nd.

The full details including the roll-out plan are listed here: [Notice] Bringing in the Second Round of Server Transfer Tokens

Hi everyone,

Thank you for bringing this issue to our attention. We appreciate that you all want to play on a server and in an environment you feel comfortable and even welcomed and supported on. Doxxing and harassment are not welcomed on our platforms, in-game or otherwise.

I know some of you have already submitted reports on these players in-game and I encourage you to continue reporting any behaviour that goes against our Code of Conduct. The team is aware and actively investigating any reports that come through.

For anyone wishing to report a player within New World, please include any in-game screenshots and detailed information to help us investigate your report. These should be included in the support tickets as a first step. ...