New World Dev Tracker

Greetings Adventurers,

Earlier this morning we were made aware of an issue with the Baralku server. Upon investigating we found that a server crash caused the world to spring forward in time. This in turn caused many time based mechanics such as taxes and darkness events to all progress dramatically. Unfortunately, due to the time between the server having issues and the time that the problem was discovered the option to roll back the server became impossible. While this is not the most ideal solution, we feel that it is the best choice so as not to risk introducing more issues on characters after a rollback.

We have performed a quick maintenance on Baralku and the server is now back and available for play. We are currently investigating the root cause of this issue as well as building systems to alert us to these types of situations sooner.

We apologize for the inconvenience and thank you for your understanding.

We investigated this and looked at options for rollbacks, but unfortunately the long term disruption from rolling the world back at this point (housing and station persistence concerns mainly) is too great. The world has come back online without a rollback.

Stopping the events before they happen is an incredibly high priority for us. The behavior of these world-time events is complex, and not necessarily the same across worlds. We are investigating and alarming those events as we learn more.

Heyho zusammen!

wie hier schon richtig verlinkt wurde, hat Kay von unserem Entwickler-Team ein Update zum Servertransfer veröffentlicht: Update zum Servertransfer

TLDR - Die Funktion für den Servertransfers ist getestet und bereit zum Einsatz. Wir haben jedoch bemerkt, dass viele Spieler durch die extrem langen Wartungsarbeiten im Laufe der letzten Woche weniger Zeit zum Spielen hatten. Deshalb wollen wir sicherstellen, dass dieses Wochenende möglichst frei von Unterbrechungen bleibt - und somit werden wir die Transfer-Funktion erst in der kommenden Woche veröffentlichen.

Wir haben auch all eure Fragen aus vielen unterschiedlichen Beiträgen im Forum aufgenommen und werden Anfang der kommenden Woche Montag ein FAQ zur Verfügung stellen. Wir si...

Hey all, thanks for the reports. The team is already aware of this problem and currently investigating.

Vielen Dank euch allen für die tollen Bilder.

Please do, I will make sure it is addressed. That behavior is 100% not acceptable.

That is totally fine, can you please send me the offensive username again?
I appreciate you removed the image but I would like to ensure that is addressed. Thank you.

I don’t want to give you grown adults a time out, so let’s just call it a night and wander off to things that make us happy?

Ok, I encourage everyone to cool off. You’ve all made your point, nothing good comes after this.

If you see people violating the Code of Conduct please report them.
The best way to review any moderation sanctions on your account is to submit an appeal ticket or a general Support ticket asking for a moderation team member to help you review your account.

I appreciate you are frustrated but you are making leaps in logic and speaking in absolutes.

Probably not productive to continue that argument.

Hey, You can appeal your bans here.

https://www.amazongames.com/en-us/support/new-world/articles/appeal-a-ban

Community managers don’t participate in moderation decisions or have visibility on them. We can work with the Mod team on issues but it isn’t a part of our function day to day.

Please continue to post any questions you have and we’ll be sure to answer in our FAQ prior to transfers launching this week.

Folks in the thread did request two token in this initial transfer window and I shared that feedback with the team.

Hey everyone,
Please be assured we monitor all server every day all day, we have super capable folks dedicated to that task.
I understand that it is really easy to react intensely to ups and downs and changes week over week following launch. We appreciate how concerned you are about the health of games and servers.
If you have feedback on the experience you are having during your game play that is constructive please do continue to share that. It is hard to measure the “feel” of playing on a server.
Thanks.

I will personally make sure that’s on the FAQ. Reviewing right now.

Hey folks,
We are 100% aware of the issue you are surfacing. We are aware of all of the issues being surfaced by the Community in our forums, Discord, Reddit, in-game, across Social Media.
The team is working very hard to prioritize and address as many issues a possible on a weekly basis.
I am working with the team to identify our Top 20 player concerns and provide updates and progress reports on how we are tackling them and what is in our way. I will get that published as soon as possible to give you broader visibility on where we are at and it will give players the chance to shout if we’re missing anything.

Hey folks,

As mentioned above we have shared an updated on server transfers.

We know the situation is upsetting and we completely sympathize.

There is going to be more information about transfers coming out soon including time frames and answers for most of not all of the questions that have been put into this thread.

Wait is almost over.