[2021] Account banned

Hey @kriscss, 

 

A ban isn't something we can help with here on Answers HQ. When you've got the chance please reach out to the Terms of Service team so they can take a look at your account. They'll see if the ban can be overturned. 

For more info on how to set up a case with them check out the EA Help website. 

Hey @hubter31103,

 

Any appeals are handled by our Terms of Service team, as we're unable to review accounts or make changes via the forums.

 

If you've had multiple appeals and the ToS team has declined to remove the ban in each case, I'm afraid that would be final and not something that can be changed, sorry.

Hi  @MarinMagiccTtv, 

 

I'm sorry, If you think there's been a mix-up with a ban application, you'll need to reach out and appeal this with the Terms of Service team. That's not something we can review or change on the forums. EA Bans and Suspensions is a guide that helps to answer most questions, just in case you'd like to check it out.  

 

Thanks, 

 

- EA_Lanna

 

(Edited to update the information to respond more accurately to the opening post)

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Hi @a1435130,

Thank you for calling to attention the attachment. I've updated my post as a result.

On a different note, are you claiming to be the OP in this thread on another forum account??

- EA_Lanna
____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Hey @youniversee01,

Unfortunately we're not able to help with bans here on the forums, but if you'd like to raise a dispute you can reach out to our terms of service team via the webform in this article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you.

Wees aardig voor elkaar | Be kind to each other

Hey Everyone, 

 

This thread seems to have gotten a bit off-topic. Due to this, I will be closing this thread. 

 

If your EA account has been actioned by our terms of service team you will need to use the information previously share to contact them for the next steps.

 

We are unable to assist with account actions or other account issues here on Answers HQ. If you do come across someone else who may be violating our terms of service be sure to report them by using the appropriate tools.

 

Thanks!

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Hey @MedAziz319,

Unfortunately we're not able to help out with bans here on the forums. If you've already reached out to our terms of service team, then that's a good step. Hopefully they'll get back to you soon. Keep an eye on your emails for any updates from them.

Wees aardig voor elkaar | Be kind to each other