Old School Runescape

Old School Runescape Dev Tracker




16 Nov

Comment

Originally posted by dangheck

Well in that case you should make the tome of fire provide infinite fire tunes even when uncharged. As that’s how it was worded in the poll. As a matter of fact that’s how it was worded in every blog post poll and update except the very very first blog post.

But what was actually voted on was that the tome of fire to provide infinite fire rune in offhand, and when you charge it with pages it increases damage of fire spells.

Similar issue with Craw’s Bow. Craw’s Bow simply states it provides its own ammo and doesn’t consume ammo, and when it is charged with ether it does extra shit against wilderness creatures. So it should provide its own limitless ammo when uncharged. That’s specifically what was polled and voted on, regardless of the intentions when the question was made.

Please carefully check and word everything if you’re going to take the polling system so seriously.

I'm pretty sure the wording for Craw's bow is accurate to how it functions in-game.

"The bow does not use any ammo, much like the Crystal bow. 1 Revenant ether is used per hit, even if a hit misses."

In that case Revenant ether acts as charges rather than ammo.

Comment

Originally posted by GentleTractor

Perhaps I’m misinterpreting things here or we’re looking at different sets of data somehow? The whole argument is that the first question passed with such a high percentage because people absolutely wanted spellbook filtering, but some may not have wanted the large icons to come with it but had no choice other than to vote yes if they wanted filtering anyway.

The second poll specifically about icon size, as of time of writing, is sitting around 49% of people being against larger icons. If this were a traditional poll done correctly, as OP states, where a 75% margin is needed for a change to be enacted, then this would be failing spectacularly with only 51% approval.

But because you worded it so that it needs only 26% of people in favour for it to pass, it’s pretty much a foregone conclusion.

The way I'm looking at it is like this:

86.6% of people wanted the Spellbook filter as it was for mobile. That included the fact that icons would be resized, because at the time, that's what was offered.

We then gave the community the option to decide on if they still wanted the Spellbook filter, but without the increased icon size.

At the time of writing this comment, 48.8% of people do not want the icons to increase in size, whereas 51.2% of people do.

At the time of adding this question we really do have to stay true to the poll system - it had already passed with such a huge majority, and weren't comfortable outright saying "whilst you might have wanted this we don't want to give it you anymore, so here's this instead".

The original poll was done correctly - we were offering the mobile spellbook filter as it was for the desktop. Concerns once the poll was already live in-game and was quite clearly passing led to us offering the chance to ...

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Comment

Originally posted by GentleTractor

I really don’t understand why you’re not willing to take the stance of simply voiding the previous polled results based on poll integrity issues and resubmitted them as the aforementioned 2 questions. That’s kind of worrying to me. You’re basically willing to say “We know this is an issue” and “We know the outcome might have changed if we’d polled it correctly”, but you’re still not going to?

Surely everyone - you guys on the OSRS team & the wider community - would prefer the polls actually reflect what people want in game? Surely if it meant giving everyone peace of mind you’d simple re-do it. If both pass then great, everyone is happy and we can all rest easy knowing the questions were fully understood and serve as an accurate reflection of the majority of voting players. But if one passes and one fails then we can see there was clearly an issue, and it was able to have been tackled before it was too late.


And just to quickly put my own biases out ther...

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I'm talking of my own personal opinion, not the teams or representative of the entire community - perhaps that should have been made clearer.

There was obvious demand for the Spellbook filter to increase icon size, hence why it passed with such a high percentage and the second question failed.

I don't think we should go back and change that now because it didn't suit absolutely everyone. I'm pretty confident that it does represent what the majority of people want in-game, though appreciate it isn't what everyone wants, but I don't think every update is.

Comment

Originally posted by r0naldismyname

Fossil Island was before I joined the team so I’m not exactly sure what happened there, sorry.

Don't you work for Jagex? Find out, man. None of us are exactly sure what happened but we don't work for Jagex.

My God, just do your job.

EDIT: I'm ignorant and stupid because the person who gets paid to be the bridge between the players and the company gave a shit answer.

Why even comment at all? I would've been happy with "but I'll find out" thrown at the end of the original reply.

I’m not actually at work today - perhaps try asking someone that is if you’d rather have a prompt response?

Comment

Originally posted by Deacon_Steel

You guys ignore results of previous polls all the time. For example, all of the fossil island wyverns still drop the visage even though it was polled that only the ancient wyverns would drop it.

Fossil Island was before I joined the team and I’m not exactly sure what happened there so I’m not really best places to comment, sorry.

Comment

Originally posted by GentleTractor

Except that train of thought is not entirely accurate due to the nature of the first poll technically bundling multiple things into 1, forcing players to vote through something they perhaps don’t want (large icons) in order to get something they do want (spell filters). We’ve seen it happen before, where people will vote something through because they like a big part of it, but are left somewhat aggravated that they’re having to also vote through something they don’t want that’s attached to it.

As the recent repoll has shown, the enlarged icons is an extremely contentious point. The implication there should be that a ton of people clearly wanted the filters, but the support isn’t anywhere near as strong for the large icons.

What you actually should have done is straight up separated it out into 2 clear & concise polls with no ambiguity.

“Should the ability to filter spells in the spellbook from the mobile client also be made available on the PC...

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If I could go back and reword the first question before it was polled, I absolutely would.

I’m not happy with how it bundled two things in together either (even though it was more explaining what the mobile filter offered), but it did, and there’s nothing more that could be done other than this alternative question.

Comment

Originally posted by BioMasterZap

A poll was released today, and it made a very questionable choice. I am not talking about the wording, but the way they went about the poll. Usually the default is no change and 75% support is needed to make a change. In the current poll that is not the case.

What and Why?

In a recent poll we were asked "Do you want A? B will happen as a result." A lot of players were fine with A but didn't want B. Both were polled in the same question and it passed with 86.6%. But a lot of players were still unhappy with this, so they polled B separately. Yet despite it being a change to how the game currently is, instead of needing 75% to be added, the poll was worded so that it needs 75% to not be added.

This is an extremely bad practice and goes against the polling system. We weren’t given a chance to vote for what we wanted. We were forced to vote for more than we wanted and given an unfair poll to keep existing behavior.

"If the commun...

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We polled something not everyone was entirely happy about, but we weren’t in a position to bypass the poll system for what was favoured so highly by so many.

The only thought that was going through my mind when doing this poll question was that the previous question, which included the icons being bigger, had already passed a poll.

At that point we are obliged to add it as per its wording in the poll because the community wanted it - going against that would entirely undermine the polling process.

The only real option was to state “We know this passed, however, if you want we can change it before it’s added to this instead. If not, then it’s going to be as per what you initially voted on”.

That’s what the question aimed to do and there was no other intention other than to give the community the opportunity to decide what they’d prefer happen with it. It had to state that if it failed the previous would be implemented because it had already passed a p...

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15 Nov

Comment

Originally posted by [deleted]

[deleted]

Yeh the change hasn’t gone live yet :) this was to tell you it will be in the future though!

Comment

Originally posted by TheSoundOfKek

Well, I don't see the little "*" by warding so we have every right to assume the polls are rigged.

Typo or not, you really have to be cautious and double-check advertisements, or is this some dumb PR stunt?

As I said, it’s meant to say that, it quite clearly doesn’t however.

It was also raised but seems to have not been changed before going live, hence me now querying it. Hopefully it can get fixed ASAP :)

Comment

It's meant to say that both are subject to passing a poll...

Querying now.

Comment

Originally posted by _Serene_

I’m always up for more fashionscape

Well, being essentially forced to use this gear while rcing destroys the concept of fashionscape..

Not if it's just a cosmetic

Comment

I’m always up for more fashionscape


14 Nov

Comment

There’s meant to be text under the “Whoops” explaining how the last email sent had an error in it.

I raised it to the marketing team about 15 minutes after the emails went out (as I get them too) so they’re aware that text isn’t showing for everyone in this email and they’re looking to get it resolved ASAP.


13 Nov

Comment

They've been banned


11 Nov

Comment

The chosen one. To the top with you!


09 Nov

Comment

Originally posted by Jamhats_lie_a_lot

This rule should honestly be reconsidered. Jagex is not a perfect entity, there's no customer support. If and when you get falsely banned you are met with a button that says "no appeal" and a screen of evidence that isnt evidence. The recipe for a ban seems to be this:

Play a lot >> Presumably get reported by people when you ignore hundreds of randoms on your alts

get banned

Real money and time wasted.

I challenge you to use cball alts for 1 month without getting banned.

Most bans can be appealed


08 Nov

Comment

Originally posted by lamTheEnigma

"I'm not going to spin this"

Implying that is usually fair game at Jagex?

Ha that's not how I intended it to be interpreted but I can see how it may read that way.

Comment

Originally posted by RareBlackLobster1

The worst part is that the subreddit mods decided to add a rule against these kinds of posts, even though this is the only reliable way of getting a hold of customer support to get any actual help.

I thought that stance was in relation to bans, not mutes.

Comment

Originally posted by Pack_Yak1

Hi,

A long time ago I created a 2nd account to play OS on and try it out. I go by the name Silent Yak2 (iirc, its been very long, and I dont remember what it was before realising I was muted)

Long story short, upon creating the account, I ran it through the tutorial and went straight to the GE to trade over a bond. PMing a friend on the way, I realised none of my messages were going through and I had to use my main to chat. Turns out I was perm muted from the first login

As you can probably see from hiscores, my account is that of a typical player who started out rs3 with serious intent to play the game, and I have absolutely no reason to advertise websites, nor have I made any other accounts or advertised websites on the IP I log into now with my main which is still not muted.

I gave up hope, but not wanting to waste a bond, I decided I'd continue playing and communicate using my main, and emotes (yeah lmao right?) On my alt.

But ...

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Well an honest and straight forward response incoming .....

You were auto muted by a heuristic designed to catch gold sellers and phishers who use private messaging channels. We've actually abandoned that heuristic for some time now as the false-positive levels were unacceptable.

I can also see that you have appealed the mute in the past and it has been denied. That was wrong, it should have been granted.

I'm not going to spin this - we incorrectly muted you (albeit with good intent) and incorrectly denied your subsequent appeals. I can only apologise for this poor experience and we have very clearly let you down and not provided the high levels of service quality we set ourselves (and that you rightly expect).

I have, of course, now removed the mute and I've added 3 months of membership to your account free of charge by way of a goodwill gesture for the unnecessary inconvenience you've been caused.

Enjoy having your voice back after all thes...

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03 Nov

Comment

Originally posted by rRMTmjrppnj78hFH

Mind if i pm you a friends rsn and maybe she can get her pmod back?

It was removed for inactivity due to going to college, i remember her telling me the msg that told her it was being removed told her to msg you guys when she was active again and she'd get it back. She's been active a year or so now and when she first returned tried msging/emailing and never got a response back. I suggested her tweet you guys, which she made a twitter and tried reaching out a couple times there and still heard nothing back.

I know she was down about it for awhile but would probably still love to have it back.

Sure thing, I'll take a look.