Your message is cryptic and includes my appeal for what info they had, there is no way they had my jag guardian answers or transaction IDs (my email was secure).
Then why was instant access given when a pin was pending, and why was my 2-factor ignored? What is the point of the 2-factor when it was bypassed instantly.
We did say in the inbox message they had credit card info and transaction IDs, I'm afraid, as well as a great deal of other information. It does look like you've had a serious amount of information compromised.