Old School Runescape

Old School Runescape Dev Tracker




16 Nov

Comment

Originally posted by GentleTractor

Except that train of thought is not entirely accurate due to the nature of the first poll technically bundling multiple things into 1, forcing players to vote through something they perhaps don’t want (large icons) in order to get something they do want (spell filters). We’ve seen it happen before, where people will vote something through because they like a big part of it, but are left somewhat aggravated that they’re having to also vote through something they don’t want that’s attached to it.

As the recent repoll has shown, the enlarged icons is an extremely contentious point. The implication there should be that a ton of people clearly wanted the filters, but the support isn’t anywhere near as strong for the large icons.

What you actually should have done is straight up separated it out into 2 clear & concise polls with no ambiguity.

“Should the ability to filter spells in the spellbook from the mobile client also be made available on the PC...

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If I could go back and reword the first question before it was polled, I absolutely would.

I’m not happy with how it bundled two things in together either (even though it was more explaining what the mobile filter offered), but it did, and there’s nothing more that could be done other than this alternative question.

Comment

Originally posted by BioMasterZap

A poll was released today, and it made a very questionable choice. I am not talking about the wording, but the way they went about the poll. Usually the default is no change and 75% support is needed to make a change. In the current poll that is not the case.

What and Why?

In a recent poll we were asked "Do you want A? B will happen as a result." A lot of players were fine with A but didn't want B. Both were polled in the same question and it passed with 86.6%. But a lot of players were still unhappy with this, so they polled B separately. Yet despite it being a change to how the game currently is, instead of needing 75% to be added, the poll was worded so that it needs 75% to not be added.

This is an extremely bad practice and goes against the polling system. We weren’t given a chance to vote for what we wanted. We were forced to vote for more than we wanted and given an unfair poll to keep existing behavior.

"If the commun...

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We polled something not everyone was entirely happy about, but we weren’t in a position to bypass the poll system for what was favoured so highly by so many.

The only thought that was going through my mind when doing this poll question was that the previous question, which included the icons being bigger, had already passed a poll.

At that point we are obliged to add it as per its wording in the poll because the community wanted it - going against that would entirely undermine the polling process.

The only real option was to state “We know this passed, however, if you want we can change it before it’s added to this instead. If not, then it’s going to be as per what you initially voted on”.

That’s what the question aimed to do and there was no other intention other than to give the community the opportunity to decide what they’d prefer happen with it. It had to state that if it failed the previous would be implemented because it had already passed a p...

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All you need to know about our flagship promotion and our upcoming All Stars tournament!
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All you need to know about our flagship promotion!

15 Nov

Comment

Originally posted by [deleted]

[deleted]

Yeh the change hasn’t gone live yet :) this was to tell you it will be in the future though!

Comment

Originally posted by TheSoundOfKek

Well, I don't see the little "*" by warding so we have every right to assume the polls are rigged.

Typo or not, you really have to be cautious and double-check advertisements, or is this some dumb PR stunt?

As I said, it’s meant to say that, it quite clearly doesn’t however.

It was also raised but seems to have not been changed before going live, hence me now querying it. Hopefully it can get fixed ASAP :)

Comment

It's meant to say that both are subject to passing a poll...

Querying now.

Comment

Originally posted by _Serene_

I’m always up for more fashionscape

Well, being essentially forced to use this gear while rcing destroys the concept of fashionscape..

Not if it's just a cosmetic

Comment

I’m always up for more fashionscape

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This week brings added portals to Player Owned Houses and a recolour for the Dragon hunter crossbow. We also outline some planned balancing around Bird houses.

14 Nov

Comment

There’s meant to be text under the “Whoops” explaining how the last email sent had an error in it.

I raised it to the marketing team about 15 minutes after the emails went out (as I get them too) so they’re aware that text isn’t showing for everyone in this email and they’re looking to get it resolved ASAP.

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Take part in one of our player workshops!

13 Nov

Comment

They've been banned


11 Nov

Comment

The chosen one. To the top with you!


09 Nov

Comment

Originally posted by Jamhats_lie_a_lot

This rule should honestly be reconsidered. Jagex is not a perfect entity, there's no customer support. If and when you get falsely banned you are met with a button that says "no appeal" and a screen of evidence that isnt evidence. The recipe for a ban seems to be this:

Play a lot >> Presumably get reported by people when you ignore hundreds of randoms on your alts

get banned

Real money and time wasted.

I challenge you to use cball alts for 1 month without getting banned.

Most bans can be appealed


08 Nov

Comment

Originally posted by lamTheEnigma

"I'm not going to spin this"

Implying that is usually fair game at Jagex?

Ha that's not how I intended it to be interpreted but I can see how it may read that way.

Comment

Originally posted by RareBlackLobster1

The worst part is that the subreddit mods decided to add a rule against these kinds of posts, even though this is the only reliable way of getting a hold of customer support to get any actual help.

I thought that stance was in relation to bans, not mutes.

Comment

Originally posted by Pack_Yak1

Hi,

A long time ago I created a 2nd account to play OS on and try it out. I go by the name Silent Yak2 (iirc, its been very long, and I dont remember what it was before realising I was muted)

Long story short, upon creating the account, I ran it through the tutorial and went straight to the GE to trade over a bond. PMing a friend on the way, I realised none of my messages were going through and I had to use my main to chat. Turns out I was perm muted from the first login

As you can probably see from hiscores, my account is that of a typical player who started out rs3 with serious intent to play the game, and I have absolutely no reason to advertise websites, nor have I made any other accounts or advertised websites on the IP I log into now with my main which is still not muted.

I gave up hope, but not wanting to waste a bond, I decided I'd continue playing and communicate using my main, and emotes (yeah lmao right?) On my alt.

But ...

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Well an honest and straight forward response incoming .....

You were auto muted by a heuristic designed to catch gold sellers and phishers who use private messaging channels. We've actually abandoned that heuristic for some time now as the false-positive levels were unacceptable.

I can also see that you have appealed the mute in the past and it has been denied. That was wrong, it should have been granted.

I'm not going to spin this - we incorrectly muted you (albeit with good intent) and incorrectly denied your subsequent appeals. I can only apologise for this poor experience and we have very clearly let you down and not provided the high levels of service quality we set ourselves (and that you rightly expect).

I have, of course, now removed the mute and I've added 3 months of membership to your account free of charge by way of a goodwill gesture for the unnecessary inconvenience you've been caused.

Enjoy having your voice back after all thes...

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