[2022] Several people (including myself) still not able to play this game on gamepass - no reply from Ubisoft Support since over a week

I can’t comment on your individual case as Ubisoft Support is out of my remit as a member of the Community team.

If you submitted a ticket I would advise perhaps trying to also contact Support through Twitter or Facebook as it can sometimes be faster.

In any case it won’t be that you are being ignored or forgotten about, some things that might seem like an easy quick fix are in reality not that at all.

This is further complicated when you have 2 separate accounts from 2 separate companies involved and consider that this is the first time a Ubisoft game is on Gamepass Day 1.