Original Post — Direct link

Got the Game, invested a spare psc into the shop and can't use the RC.
Everytime i try to buy something, anything, it shows me "Transaction failed". I saw both payments got flagged for attempted Fraud, claiming in the Email i will not be charged. That is a lie, the RC is on my Account and Ubisoft took the Money, i simply can't use the RC at all.
Tried to contact Customer support, all i got were vague copy/paste answers and despite staying polite i apparently landed on the Customer support ignore list, because that's what they do now. Ubisoft essentially robbed me.

External link →
over 2 years ago - /u/Ubi-AJ - Direct link

Hey!

I can't help you directly with this issue as it's outside of my scope but I would recommend trying to contact Support on Discord: https://discord.gg/ubisoftsupport

It can be quicker in a lot of cases.

I hope you can get it sorted out.