Original Post — Direct link

I'm now playing rainbow 6: the siege encountered a problem. After starting the game, there was a blue screen, and then the system restarted. I tried many times and still did so. Verify that the game files and operating system are normal. What's the reason for this?

over 2 years ago - Ubi-Gizmo - Direct link

Hey there @deathgoal, thank you for taking the time to get in touch. I am sorry to hear that you have experienced a blue screen crash on Rainbow Six Extraction, I will gladly investigate this further. Could you please first go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for technical-related issues. I understand you have already performed several actions such as verifying your game files to try and remedy the issue, but we must cover everything in the article first.

Once you have completed those steps, and if you continue to experience problems, can you please provide some additional information for me:

  1. Have you received any error messages? If so, what exactly does the error message/s state?
  2. Could you let me know what your system specifications are?


Should you have further questions regarding any of those steps in the article above, or regarding any other issue, please do not hesitate to let me know.