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[2020] Lost items


Original Post — Direct link
I bought some precious stones in my account a long time ago, and now i lost my camos Cobalto, ametista and rubi, besides that i lost a quarterback headgear for castle, i want my items back, or the money!!!
almost 4 years ago - Hackaloken - Direct link

Sorry about this! If you have this problem again, could you please upload your log files? Make sure to include both Player.log and Player-prev.log.

over 3 years ago - UBI-Froggard - Direct link
Hey,

Sorry to hear that you are missing stuff. Did you purchase these in-game or through the PS Store / Xbox Store?
over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Asyd___
I bought the battle pass, and then took a break from the game when I returned I lost my nook bundle which is given to you after purchasing the battle pass.
Hey,

Can you please create a case on the support website so we can look into this for you?

Thanks.
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