[2021] [Missing Content]All of my unlocked operators are locked again

Hey ryankb1212, thanks for getting in touch and I am sorry to hear about the issue you're having.

Can I double-check which Xbox are you using?

If you haven't already, try closing the game and launching it again, to see if that was not a temporarily thing. Also, you can try going to to the shop and 'Digital Content' tab, then click on the item and see if it triggers operators to unlock.

If above doesn't help however, can I ask you to confirm if you have all of your add-ons correctly installed and was it purchased on the same Xbox account?

Keep us updated!

Originally Posted by sussy.pancake
I bought the operator edition pack but I'm still missing 2 of my year 5 operators and my base game operators. They were unlocked one moment then locked the next and now its saying I have to rebuy it? What is going on is there a fix to this? (I play on pc)

Hey there,

Sorry to hear that you don't have access to these operators.

If they are still not available I would recommend to contact us directly where we can take a look at what operators you have available.

We can be contacted by:

Ubisoft Support website
Facebook
Twiiter

Any trouble just let us know