Original Post — Direct link
My game keeps crashing at random times during a match. Afterwards I have to alt + F4 to go back to Windows.
A small window from Uplay is displayed after the crash with "initialization error 1".

Specs:
Ryzen 5 2600
Asus Prime X470 PRO
msi GTX 1050 Ti
over 6 years ago - UbiGabrinth - Direct link
I see that you replied to the thread about running Uplay as administrator. Did you try that? Have you continued to have crashing issues? If so, I recommend sending your system files to our team for review!
over 6 years ago - UbiShikallum - Direct link
Originally Posted by Fencerx1
Nope, didn't work!

Now with error :
UPlayCrashReporter.exe
Application could not be started correctly (0xc000012d)
Click accept to close it.
If you create a ticket on our support site with your dxdiag and msinfo we will be able to investigate this issue further

- Cheers
over 6 years ago - UbiShikallum - Direct link
Originally Posted by Fencerx1
I've created the ticked with both dxdiag and msinfo. This thread can be closed.
On it! I've just had a quick look however, and if you try some BattleEye troubleshooting it may resolve the issue https://support.ubi.com/en-US/Faqs/0...tlEye-PC-RSIX7. But regardless we will be in contact on the ticket
over 6 years ago - UbiShikallum - Direct link
Originally Posted by Fencerx1
I verified the game files and allowed BE into the firewall, still nothing, game crashes randomly at end of operator selection and right before a round starts.
Not to worry,

We will get back to you on that ticket, make sure you include those steps that you have tried
over 5 years ago - UbiShikallum - Direct link
Originally Posted by Foam_Peanut
I am also experiencing this problem. has a solution been found yet?
Do you get any error messages? can you describe what occurs?
over 5 years ago - Ubi-Mark. - Direct link
Originally Posted by fruitlessfibula
Yeah, I've been having the exact same issue!
Sorry to hear that. Could you please submit a support ticket on our Support Site?
Please attach both of the following system files.
Our Customer Support team will investigate this further for you.
over 5 years ago - Ubi-Houck - Direct link
Originally Posted by DeliriousBunny
Same issue, It started happening to me a week ago, but it was like once every 10 games. Now its every game i play i crash when loading in. If im lucky i can play one round or so. Also my audio cuts off for a send quite often.
Sorry to hear you got the same issue, please do try the steps mentioned in this thread by my colleagues. If it persists, please create a support ticket on our support website, including Dxdiag and MSinfo files.

Thanks!
over 4 years ago - UbiKoality - Direct link
Gruphius.aL, games that are graphically intensive often require a certain amount of virtual RAM. This acts essentially as a buffer between the graphics card and the system.

poalcospe, have you tried contacting our team at support.ubi.com? They'd be able to provide further assistance if you provide them your MSinfo and DxDiag files.





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