Original Post — Direct link

hello guys I have a bug, when I run on the game or press a,e my character stops running and open the chat, and all of this is done after I'm making an alt-tab or a new mache. Sorry if my English is bad

over 3 years ago - Ubi-Borealis - Direct link

Hello there @neji_du_bled! Welcome to the forums 🙂

Could you provide me with some more information about the issue you're experiencing? I notice that you've mentioned that chat keeps opening in-game. Assassin's Creed: Valhalla doesn't have an in-game chat option, so I'm not entirely sure what you are referring to here. Are you referring to the Ubisoft Connect chat function?

If you're able to provide a video of the issue you're encountering, this will help us to take a closer look.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there @neji_du_bled! Welcome to the forums 🙂

Could you provide me with some more information about the issue you're experiencing? I notice that you've mentioned that chat keeps opening in-game. Assassin's Creed: Valhalla doesn't have an in-game chat option, so I'm not entirely sure what you are referring to here. Are you referring to the Ubisoft Connect chat function?

If you're able to provide a video of the issue you're encountering, this will help us to take a closer look.

Thanks! 😊

about 3 years ago - UbiStorm - Direct link

@neji_du_bled Thank you so much for clarifying that! I've gone ahead and moved this thread to the Play Support section of the Rainbow Six Siege forums. As for sending over a video, you can upload that clip onto YouTube as an unlisted video, and then you can post the link here. You also mentioned that this seems to only happen after tabbing out? Is that correct?

about 3 years ago - Ubi-TheBerry - Direct link

Thank you very much for this clip @neji_du_bled !

As some troubleshooting steps, to ensure there's no other programs conflicting, could you please try;


Let us know if there's any change!

about 3 years ago - Ubi-TheBerry - Direct link

Thank you very much for giving those a try @neji_du_bled!

I've since passed this on up to the team for them to take a closer look at and will keep you in the loop with any news from them.

In the meantime, if you notice a change in this behaviour or have any more questions, please let us know!

about 3 years ago - Ubi-Nacho - Direct link

@neji_du_bled Thank you for confirming this.

This issue is now under investigation with our development team. We'll be sure to let you know when we have new news on this bug.
Could you let us know if you see any changes by using another keyboard, or perhaps a controller?

Please let us know if there's anything else we can do for you in the meantime.
Thank you.






Recent Rainbow Six Siege Posts

about 23 hours ago - Ubi_Zurik
19 days ago - Ubi-WheelyDuck