[2020] Can't download Rainbow 6 Siege but can download other games

Hey, Gh05tH4wX!

A download issue with Uplay may have been a temporary issue so if you are yet to, please try again. If you still receive the error, however, please follow the steps below:

1. Reinstall Uplay and also run it as an admin:

Uninstall the Uplay launcher from your PC from the 'Installed Programs' icon in your computer's control panel.

During the installation, there will be checkboxes to 'Uninstall Uplay games' and 'Delete local save game files'. Leave these options unchecked otherwise, you will have to re-download and install your games again and may lose your saved games.

Download Uplay from here:

https://uplay.ubi.com/

Once the Uplay client is reinstalled please do the following:-

Go to the following location - C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher

- Right click Uplay.exe

- Select properties

- Switch to the compatibility tab and tick run this program as an administrator.

- Click Apply and then OK.

Once you have done this please try to run the game download again.

Let us know if you are still having issues after this.

Glad to hear it!

Hey Sam1098209871,

Welcome to the forums!

Does it not work for you even after following the steps provided by my colleague?

Hey U443! I'm sorry to hear that you're running into this issue. Did you run through the steps Ubi-Viral suggested awhile back?

Awesome! I'm so glad that you were able to figure it out.

Originally Posted by LeGaCryy
i bought rainbow six siege a few days ago (again) and now i wanted to open it and it says that i need a activation key but i already played it without problems and i tried to uninstall it and now i try to re-install it on ubisoft connect and when i try to search for the name i dont see it i need to buy it again but i can download other games to conact me at [email protected]

Hey there.

Have you played the game previously? It doesn't appear to be in your library at least on this account. If you're not sure of any other accounts you have we can look to try and find this for you but you will need to contact support directly. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!