[2022] Y7S4 Battlepass did not work

@Arrow_VI Hi there! I apologize for the inconvenience. To confirm the issue you're referring to, are you missing some rewards from the Premium Battle Pass such as Battle Tokens and Breach charges?

Hey @Arrow_VI

Please continue the conversation with one of your support tickets and let the others close to have this looked into further with you effectively.

@everyone else who is having the issue with the previous rewards not unlocking when receiving the battlepass, this is a separate issue from the original posters issue. That issue is known and you can reach out on a private channel if you haven't already and provide an image of the battlepass highlighting which rewards were not received.

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Hello @Arrow_VI. Sorry to hear this.

We're currently receiving an unusually large amount of contacts, which can lead to delays. In this case, I kindly ask for your patience, while we look into the issue. Apologies for the inconvenience.

Hey @XoSe-X,

As this thread is discussing the Battle Pass, please be mindful not to post into unrelated threads as this can confuse the discussion.

If a permanent ban has been placed on your account and you would like to appeal this, please open a direct case via our Support Site, Facebook or Twitter to do so.

Please be aware that we cannot assist with or change the outcome of ban appeals via the forums.

@Arrow_VI - a fix is planned for the next patch to address issues with Year 7 Pass owners not receiving the Premium Battle Pass, the date of this has not been confirmed.

And a fix was released a couple of days ago to resolve issues with rewards not being granted correctly.

If you have any other questions, please let us know!

Hey @Arrow_VI

I'm told this should have been resolved on update Y7S4.2.

Are you still not able to access it?

Hey @LeehA

I'll pass your account details on in our bug report about this issue and let the dev team know this is still happening for players.

@Arrow_VI I passed yours on too, as I assume you are still having the issue and wouldn't have said that if you weren't?