[2021] [Bug/Glitch]Freezing bug on Xbox one

Hi PandaMcBoss109! I'm sorry to hear that you've been running into this problem when playing Rainbow Six Siege. It sounds incredibly exhausting to deal with, so I apologize for the inconvenience. Moving forward, I would first suggest clearing your Xbox's cache. Although you've reinstalled the game itself, clearing your console's cache would be a great step to try due to the amount of data it can hold. To do this, unplug your Xbox from the wall, wait at least two minutes, then plug it back in and restart your game.

If that doesn't help, would you be able to grab a video exhibiting this bug? A similar issue has been reported to the team, and having a video will allow me to determine if it is the same one. This evidence is also very helpful for the team to have when investigating bugs and glitches!

Originally Posted by Prion PR
Same thing is happening to me but not every game. I've played this game since release and never had connectivity issues until the last season started.

Hey there.

This issue is under active investigation at the moment. I've notified the team that you're affected. Please keep an eye on the forums for updates on this.

Originally Posted by icetushi
Yea man, it’s happened at the end of ranked games too, where I can’t help my team, and then the game ends so I get a ban. I’m sick of it, fix your god damn game please.

Hey there, welcome to the forums!

I can assure you that this is indeed currently under active investigation

As soon as we have an update we will let players now, thank you for your patience

Hello xAlfGuyx, thank you for your post.

I believe I forwarded your videos to our investigation into this in the post you made on our Audio issues pinned thread previously, if I remember correctly.

Please be assured our QA teams are still investigating a fix for Xbox users, but we have no news of a resolution yet which is why we have been unable to update anyone on the situation. We can only confirm that this is being looked into as one of our main concerns. Thank you for your patience.

Originally Posted by Rickyisawes2021
The same thing has happened to me for like a year and you have no idea how many ranked games I’ve lost because of this bug I just wanted to let you guys know so you know that people experience this big and it loses games because of this

Thanks for the report and we do apologise for any inconvenience caused as a result of this issue. The team are working hard to try and resolve this issue as soon as possible.