[2021] [Bug/Glitch]Unfair abandon penalty

Thanks for your response there Swag_Dota, we will ensure this gets forwarded accordingly.

As mentioned before, our apologies about the inconvenience and appreciate you for bearing with us in the meantime.

If you do have any further questions, let us know!

Hello guys,

Sorry to hear you've had issues in-game leading to disconnects and abandon sanctions.

Please be aware though that temporary bans are issues by an automated system, therefore we cannot overturn or lift these bans early.

If you find disconnects happen often, please consider giving the steps in this connectivity guide a try and feel free to let us know if you need any further help.

Thank you!