Original Post — Direct link

I bought the Year 7 Battle Pass and transaction went as expected, in Ubisoft appears as owned but nothing else happened. I dont have any of the Pass content in the game

over 2 years ago - Ubi-Milky - Direct link

Hello @harm181 can I ask where you bought the pass from, and where you bought the base game from, just so we can check this content is compatible with your version of the game?

Some players have reported signing out of both launchers, closing them, the relaunching allowed the Year Pass to then be accessible, are you able to test this also?

over 2 years ago - Ubi-Viral - Direct link

@harm181 Thank you for your reply and sorry to hear that the content is still missing.

Would you be able to provide us with an image showing Ash's MPX weapon skins please?

Thank you.

over 2 years ago - Ubi-Nacho - Direct link

Hello there @yulaw1994

Sorry to hear that you're also seeing this issue with the Year 7 pass. Could you let us know if your PS4 copy of the base game has been purchased physically or digitally?

@wusakiki26 Hi!

We can see that you've since had a response from us on this through your support case. We'll be happy to continue this support through your case, however if you have any additional questions for us, we'd be happy to answer them here.

Many thanks.

over 2 years ago - ubi-smash - Direct link

@H453R Hiya! You will have early access to Azami once the Demon Veil Season begins. Please keep a lookout on our News and Announcements and our game's Twitter and Facebook page for further updates. If you have any questions, please feel free to let us know!

over 2 years ago - Ubi-Nacho - Direct link

@amxblade8 Hi there!

Apologies for any frustration caused, if this early availability to purchase has caused some confusion.

We'll forward on your comments to the team as feedback. If there's anything further we can assist you with, please let us know, and we'll be happy to help.

Many thanks.






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