[2020] [Missing Content]why my twitch streamer charm just cant arrive!

Originally Posted by StormiKID
Is ubi currently fixing the server of delivering charms out?? I've sub to beaulo for days but no charm is coming into my acc

Moving to player support!

Hello StormiKID and ghergedan,

Please make sure you have registered for Twitch Drops here first with the correct accounts -
https://drops-register.ubi.com/#/en-US

We would usually ask you to wait 24 hours for these items to appear in your account.

If after 24 hours they still not have appeared in your game, we can look into this for you.

For more information about this issue, please see our post on this here -
https://forums.ubisoft.com/showthrea...from-your-game

Hey Stimpay., thanks for reaching out and I'm sorry to hear about this.

I've reviewed your case and have sent you verification email a moment ago, that you will locate in your mailbox.

When you have a chance, click the link inside it and let us know when that's done!

Please note that any communication regarding this will take place via ticket itself as we're unable to discuss account related details in public.

That's great, I can see you have indeed!

Just to check, have you had a chance to register for the rewards at all? You can find more information about this in the following article.

Originally Posted by Stimpay.
I've done everything that I could find that might help and nothing has happened. So yes, I have drops enabled and rewards.

Thanks for the update there.

I've passed your case over to one of our team who will get back to you on it accordingly.

Originally Posted by STFUAndEatlolol
Same problem..Still can't get streamer charms..I have subscribed two streamers last week..I created the case a week ago..No response from Ubisoft Support. This is my case number: 13193837

Hey STFUAndEatlolol, I can see you created ticket for this too and verification email was sent a moment ago, so have a look when you get a chance and click the link inside it!