Hello everyone,
I just got falsely banned from two games, "Rust" and "Rainbow Six Siege". These games have two things in common, firstly I purchased them both on steam, secondly the ban happened after I moved them both to the new SSD I installed. I never cheated on the game or even knew how to, plus I'm new to the game and I barely get kills in the match.
How can I appeal for an unban? Anyone has experienced like this situation? And if the support actually issue false bans removals?
@leregedit Hey! Sorry to hear that you got banned, I am afraid we are unable to assist with bans over the forums.
Please contact us HERE.
Thank you.
Hello johnwilkes00f, thank you for getting in touch with us about your ban.
Our bans are applied to accounts by our Siege security team, using player reports, cheat detection software and other means.
A ban can be appealed once if you believe it was incorrect given. We will check the details of your ban and your account data further, but all decisions are final.
If you are unhappy about a ban appeal, please note we are unable to go into detail about why this ban was applied.
The actions that can lead to a permanent ban include, but are not limited to >
- Toxicity
- Cheating or using an unfair advantage
- Illegal behaviour/activity
- Account buying/selling
These actions are listed in full in our Code of Conduct, here > https://www.ubisoft.com/en-gb/game/rainbow-six/siege/news-updates/4h4MEtQwhxnOtNrH6KGMi2
We have similar Codes of Conduct and Terms of Use for all our titles, please make sure to follow these rules when playing any of our games.
Locking this topic due to another older player issue.
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