[2020] Rainbow Six Siege Instantly Shutting my Computer Off

Hi there, d0pef4ce,

Can you please post your dxdiag reports in this thread?
If you need assistance doing this, please see the thread below:
http://forums.ubi.com/showthread.php...1#post10667635
Thanks

Hi everyone thanks for getting in contact about this.

I have a few question's to ask you all if you wouldn't mind -

- Do you know what your CPU usage is by checking your performance tab in Task Manager?
- Do you currently have any white lights on your motherboard indicating an issue with a certain part of equipment?
- Do you have a lot of programs running in the background you may not realise?

My first suggestion would be to do a complete 'clean boot'. This will stop other programs using up your CPU and Vram power which may be causing your system to crash.

Please disable any additional programs other than the game, by performing a clean boot, here -
- Press the Windows key and S buttons on the keypad and search for Task Manager,
- Launch the app then navigate to the 'Start up' programs tab
- Disable everything that might be conflicting with the game such as conflicting software
- Restart the computer then try launching the game from Uplay/Epic/Steam

Please let me know the outcome after checking the above and trying a clean boot?

Originally Posted by Ledwilliums
I have been having the same problem and also have a gtx 970m (you said 970 so could be big boii version) I saw on a diffrent forum that they were having this same issue and it was with the same card. Do you think a bios update would fix it? the most resent bios update for my system was in 2016 so i figured it wouldnt matter since its ******g ancient anyways. Would a bad cap over heat over time? idk i am stressin

Hello there Ledwilliums,

Welcome to the Forums

I would first advise you give the steps in our guide a try if you haven't done already as there may be other things at play, such as GPU drivers of other programs.

If you're still having issues, please open a case on our Support Site and send over your system files.

DxDiag

Msinfo

We'd be more than happy to take a closer look!

Originally Posted by Dokihz
I"m having the same issues, do you think formatting my pc would work?

Sorry for my bad english.

Hey there.

I'm sorry to hear you're having issues with playing the game at the moment

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing.

If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:

MSInfo
DxDiag

Thanks.

Originally Posted by LokiUlrich
If that was the case then it would happen with other games too but it only happens When R6 is going so if you want to try again on a reasonable answer that's fine but this answer is incorrect

Hello!

I appreciate where you are coming from. A PC shutting down when launching a game is nearly always not a game issue, but something else specific to a player's PC setup.

It could be anything from an operating system issue or a hardware fault. All games run differently so even if a game is not the issue directly, it could expose an issue.

With all of that in mind however, we still do the best we can by offering troubleshooting then reviewing system files so we can offer more in-depth suggestions.

Once again I understand your logic but the root cause of an issue is not always so linear.

All the best!