Original Post — Direct link

Hi, I recently changed the processor and card on my PC and now it won't let me play anymore sends an error: [2-0x00019008] program permission revoked.
Does anyone know of this error?

over 2 years ago - Ubi-Orion - Direct link

@jorel254

Hey there.

Sorry to hear about this recent issue you're experiencing with launching the game. Would you be able to provide us with a screenshot of the full error message, please?

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing. 

If after doing so you're still experiencing issues please let us know. Thanks!

over 2 years ago - ubi-smash - Direct link

@jorel254 Thanks for providing the error you see in-game. To help with remedying this issue, I recommend following the steps from our Connectivity Guide to ensure there is no interference between Rainbow Six Siege and your Internet service. However, if you continue to have any issues after exhausting all steps, please let us know.

over 2 years ago - ubi-smash - Direct link

Apologies for the ongoing issues @jorel254. If you have tried all steps shared in my previous post, I would advise disabling any VPN software and whitelist Rainbow Six Siege for any antivirus software you have on your PC. If you have also tried this and the same error continues to show up for you, please submit a support ticket with your system files attached so we can take a closer look into this with you.

over 2 years ago - UbiStorm - Direct link

@tam_vanum Hey there! I'm sorry to hear that you received that sanction! While I'm unable to remove that sanction, I'd like to check and see if you were able to successfully get reconnected once the sanction was up?

over 2 years ago - Ubi-TheBerry - Direct link

Thanks @jorel254 !

I can see we're currently in touch with you via your case so I'll lock this thread as we continue this via your ticket.

Thank you!