[2021] [Bug/Glitch]Text chat unusable after mis-season update

Hello samppa10s, thank you for bringing this to our attention. Are you able to record footage in real time of this happening (or not happening) in game, showing you pressing the controllers option button? Please make sure you are quickly pressing the button on the controller and not holding it down, the small text box should then appear in match.

Hello samppa10s, I appreciate you providing a video, I have had a good look at this and looked at the settings you showed us and couldn't see anything that stood out on why you are unable to use the chat option in game.

I'm interest to know, if you change your squad privacy setting to something other than just 'Friends' in the menu, are you able to use the chat option then?

Can I also ask, have you been able to try all game modes and does the option for text chat not show up for any?

For the sake of being thorough, can I just ask, have you been able to try this on another controller to see if the text chat works then? have you also tried connecting the controller via usb to test this and also finally resetting the controller using a pin on the back reset button? I need to be sure that this is a game issue and not a unusual peripheral issue, so if you could test this that would be grand.

Finally can I ask what Playstation firmware/ update are you currently running on your PS4? I can see your game version for Siege is currently 15317359/

Hey samppa10s, thanks for your response there!

This particular issue does not appear to be addressed with this current patch, regrettably.

I've watched the video footage you've provided and can see that you have limited availability in 'Accessibility' settings in-game, as this is where you should see 'Voice-Chat to Text' option that you can enable and it will allow you to access it, so make sure your game is fully updated and let us know whether you're able to see this particular option.

Hello again, apologies for the delay in getting back to you.

I have looked into this for you and found Voice to Text Chat was temporarily removed as of Y6S1. For that reason it is not possible to access Text Chat at all for the time being for console users; I tested it myself and I too am unable to access the chat.

We'll let players know through the patch notes whether this feature is reintroduced.

Originally Posted by samppa10s
Ok thanks I thought the chat had just died. But there is still that small thing that
D
Says hold ops to open cha

Hey samppa10s,

No problem!

If there's anything else we can help with at all, please don't hesitate to let us know!