I kept getting this screen after I tried reconnecting to a ranked match. I tried restarting my game, then my pc but nothing worked. After the game finished I got penalised even though it was completely out of my control. I was duo queuing and my friend said that one other person got kicked on my team and one on the other team. was this a ddos? If so why do I still get penalised?
Originally Posted by Unicc.cmSorry to hear that you are still having this issue.
So it is July 26 ,2020 and I’m still having this problem it says I am in a ranked game and I have to reconnect but when I try to it will not let me. It is really frustrating for the ban and the Elo loss. are you guys doing anything about this
@seanjkplayz Hi there, I'm sorry to hear that you were disconnected from your game. It would be hard for me to tell if this was a DDOS without any further evidence, but if you have any video or further information to share, please reach out to our Support Team via our Support Website or Twitter DMs with this.
As far as the ban itself, Support is unable to lift these temporary sanctions, as they are issued server-side over an automated system. I apologize for the frustration caused by this.
Should you encounter disconnects regularly, I would suggest taking a look at our PC Connection troubleshooting guide here.
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