[2020] [Crash/Freeze][XB1] Game audio cuts out and then the game freezes / crashes

Hi comfyninja6932, thank you for getting in contact about this.

What are you doing in the game when your game suddenly freezes?

I have heard of the game crashing on Xbox recently on the but the Siege team have since reported this as fixed on the 17th.

Has this happened to you in the last two days since the fix and if so have you reinstalled the game in the last two days since the hotfix as this was reported to solve the issue.

The audio cutting out has not been mentioned previously with the recent crashes.

Originally Posted by comfyninja6932
I'll just be playing the game and my audio would cut out and then my game would just freeze. In game, I could be doing anything when it cuts out. Reinforcing, walking, shooting, running, the audio would just disappear entirely. And around 30 seconds after this, my game would freeze and I'd be forced to restart. The last time this happened was yesterday. I'll try reinstalling again and get back to you.

No problem. Please keep us updated on this.

Hey guys,

Sorry to hear you are having this issue. Our team are aware an are indeed investigating this issue I can assure you.

The team are aware of this thread also so will be able to update when they have an update

Hi comfyninja6932! I'm terribly sorry to hear that this problem is still persisting for you. I completely understand your exhaustion at this point since it's so severely impacting your gameplay. That being said, have you tried clearing your Xbox's cache? After reading your initial post, I can see that you've tried reinstalling the game and restarting your console, but clearing the cache is a bit different.

To do this please unplug your console from the wall, wait at least two minutes to plug it back in, then restart the game. This has been found to resolve varying bugs and other technical issues! Please let me know if you notice any differences or improvements.

Hello JayGuards, we have been told that this issue was fixed in a hotfix patch on the 9/10/2020

I would like to know if you or any other players have experienced this crash and audio cutting off on xbox since that date? Thank you