[2021] [Ubisoft Connect]Cant buy items

Originally Posted by RyanLazert
I wanted to buy a weapon skin from the ubisoft store, when i click buy it says: this item can not be added to your cart, try again later. And there is a small glitch that says that the weapon skin got released in 3016

Hey! I can try to look into this for you.

Which weapon skin is it please, and what currency are you attempting to purchase it with?

An image of the error would also be great, if at all possible.

Thank you!

Originally Posted by RyanLazert
[IMG]file:///C:/Users/Eigenaar/Downloads/Schermafbeelding%202021-01-23%20231607.png[/IMG] i hope this works

the upper text means: you need the game to buy this content

Hey there.

I do apologise for the delay in getting back to you on this.

Unfortunately that embed didn't seem to work. If you are still having difficulty purchasing the content the first thing I'd recommend is double checking that you're definitely on this account you've contacted us on here in Ubisoft Connect. If you are please give the web store a try instead of the app. If the issue persists still please reach out to us via a support case and we'll investigate further.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!