Original Post — Direct link
Hello when i want to join in the Multiplayer in R6 came this error http://prntscr.com/uvwid3 i hope somebody can help me because i tryed everything.
EDIT: It works on the Test Server
almost 4 years ago - UbiShoreman - Direct link
Is this still coming up?
almost 4 years ago - Ubi-Viral - Direct link
Hey GAMER._GIRL_R6!

Welcome to the forums and sorry to hear that you are encountering this error.

To try and resolve this issue, please make sure that:

- BattlEye is updated.

As BattlEye is distributed with the game, you can make sure it is up to date by verifying your game files.

- Your firewall or antivirus software doesn't block the files BEService.exe and BEService64.exe

You should be able to find the files in the following directory:
C:\Program Files (x86)\Common Files\BattlEye

- You have your operating system fully up to date and all essential updates installed.

-The BELauncher.exe is always started as an administrator.

- Your Windows is up to date and no additional updates have to be run.

To further troubleshoot the issue, please set up a clean boot up and deactivate any background applications.

In case you are still encountering the same error, please reinstall your game.

Thank you.
almost 4 years ago - Ubi-Milky - Direct link
Hello GAMER._GIRL_R6, thanks for the reply.

If you have Rainbow Six Siege installed you will have the BattlEye program installed. It may appear as BEService or BEService_x64

The files by default should be in this folder Tom Clancy's Rainbow Six Siege>BattlEye

You can also check for the BEService application files here - C:\Program Files (x86)\Common Files\BattlEye

- Find the BEService or BEService_x64 application file and right click on it
- Select Properties
- Select Compatibility tab,
- Check the "Run this program as an administrator" option and click OK

Once you have found the files and made sure to run as admin, please make sure to add these specific files to your anti virus whitelist too whichever one you may be using.

Next try launching the game and let me know what happens.
almost 4 years ago - Ubi-Orion - Direct link
Originally Posted by GAMER._GIRL_R6
Its still the same error
Hey there.

If you've tried all of the steps suggested in both posts by Viral above then we'd like to take a look at your system files to see if these highlight anything.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:

MSInfo
DxDiag

Thanks.