[2020] [Bug/Glitch]Operator loadout does not save

Originally Posted by Lion_Tacos
Hi there,
New patch came out yesterday. Did not see any thing loadout related on the patch notes. Is the problem still under investigation or can I expect a fix in next patch?

Hello there,

This is still under investigation as it seems more apparent during event periods, the team are still looking into and monitoring this.

We do not currently have an ETA as to when this is expected to be resolved.

Sorry for any inconvenience!

Hey Lion_Tacos,

Thanks for bringing this up to us!

In regards to the first issue you're referring to, where your loadout (including skins) is reset, is something that has been brought up by a number of players and is currently under review by our game team. Our sincere apologies about the frustration this may be causing in the meantime.

As far as Ubisoft Club rewards goes, this is due to the transition from Ubisoft Club to Ubisoft Connect and is only temporary until the 27th October when the transition should be completed.

More details on this can be found here.

Should you have any questions, let us know!

Lion_Tacos: They should come back after the maintenance on the 27th. As stated here, rewards in Rainbow Six Siege will be temporarily unavailable until after the maintenance. Although the rewards were already claimed and in your inventory, they may not be showing due to this transition. My apologies for the inconvenience and confusion!

Originally Posted by Magn1fic
Well the loadout reset happened to me today and I have followed all the steps mentioned in this thread but found no solution. Please help!

Hey, Magn1fic!

Welcome to the forums and sorry to hear that this issue is still happening to you even after the troubleshooting has been done. Can we ask that you contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.

That way we can investigate this further with you.

Thank you.