devtrackers.gg
Hello,
There are individuals that are using Ubisoft Support as a means to recover/take accounts that are originally not their own.
It has happened often in the past with content creators and streamers, where these individuals gain unauthorized access to their accounts by fabricating information, receipts and sending it to Ubisoft Support.
Once they receive access to the account, the individual commonly cheats on said account or sells the account to others.
I'm fairly certain Ubisoft is aware of this issue however it's relevance has gained traction significantly recently.
All I ask is that Ubisoft tightens their support services regarding access to accounts, especially in instances where the individual has no access to the account.
I would presume older, inactive accounts are mainly targeted due to inactivity, however this also does occur with active accounts.
The integrity and security of our accounts is crucial, and it's genuinely unfortunate that even while going through extra steps to ensure your account is secured, perpetrators can gain access via uncontrollable means where it should not be possible.
There are individuals that are using Ubisoft Support as a means to recover/take accounts that are originally not their own.
It has happened often in the past with content creators and streamers, where these individuals gain unauthorized access to their accounts by fabricating information, receipts and sending it to Ubisoft Support.
Once they receive access to the account, the individual commonly cheats on said account or sells the account to others.
I'm fairly certain Ubisoft is aware of this issue however it's relevance has gained traction significantly recently.
All I ask is that Ubisoft tightens their support services regarding access to accounts, especially in instances where the individual has no access to the account.
I would presume older, inactive accounts are mainly targeted due to inactivity, however this also does occur with active accounts.
The integrity and security of our accounts is crucial, and it's genuinely unfortunate that even while going through extra steps to ensure your account is secured, perpetrators can gain access via uncontrollable means where it should not be possible.
