Original Post — Direct link
Just downloaded Shadow Legacy and hopped into a game and noticed I have black bars around my gameplay now when in Steel Wave I could play Siege in true Ultrawide.

Why was this removed?
about 4 years ago - Ubi-WheelyDuck - Direct link
Hi guys,

Sorry to hear this.

Would it be possible to provide a picture so we can see exactly what has happened? We can then get clarification on whether this is intended or needs troubleshooting
about 4 years ago - UBI-Froggard - Direct link
Hey,

Thanks for the report. We are aware of this and it is being looked into by the relevant team. Some players have reported that manually increasing the resolution resolved it for them. I apologise for any inconvenience caused from it.

- UbiFroggard
about 4 years ago - Ubi-Raziel - Direct link
Hey!

Apologies for us not catching it in the Test Server.

I can see it was reported on the R6Fix website however there weren't enough player contributions for it to reach us.

We'll get this fixed!
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by MSDnades
What do you mean manually increasing the res like in config file you gotta elaborate please
Hello!

Apologies for the confusion. We have 2 similar investigations ongoing and the answer given was incorrect.

There is no valid workaround at this time, but we are working to implement a fix.


Originally Posted by Spyder.ZG7
The funny stuff is: it is showing correct if you do a benchmark....
Ah I see, that is interesting!

I'm sure we'll have this resolved very soon, apologies for the inconvenience.
about 4 years ago - UBI-Froggard - Direct link
Originally Posted by Evil__Raven
Originally Posted by Spyder.ZG7
Looks as if it has been fixed on the testserver!
Thanks for confirming