Original Post — Direct link
I used to play this game without any issues, but lately something happened. I can open the game, get to the menu, but whenever I select game mode and press PLAY button, it gets stuck on the loading screen (that 6 number in the circle on the screen). I can't even open my task manager, my PC gets stuck unless I restart it or sign out. I used to get into the match and play this game at 70-100 frames per second before. I'm not sure what happened. I'm running game and Uplay as administrator, I verified the integrity of game files, I reinstalled video drivers, my windows is up to date and I did everything related to connectivity issues that is recommended on Rainbow Six Siege website. My game still gets stuck on the loading screen. As I mentioned before I can get to the main menu, but I can't play the game. Please help me. I'm searching for methods to fix it since I know that my computer can run this game (at least it could) and I enjoy playing it. By the way, my pc specs: 8 gb DDR3 RAM, Nvidia GeForce GT 1030, 2 GB VRAM, Intel Core i5-7400 CPU 3.0 GHz and 64bit. I'm playing on lowest settings. Thanks.
over 5 years ago - Ubi-Gumdrops - Direct link
Hey there! Can you please check you have no background applications or processes with overlays such as Discord/Overwolf/Steam?
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by FateNuts
I've had this issue since last week, i would just start the game after the intro and then stuck on the strarting screen where it says the operation. Help me please
Hello! We can certainly help you with this.

- Once you are shown Operation Shadow Legacy, are you given the menus / buttons?
- Do you get any error messages?
- Does this happen with both the DX11 and Vulkan versions of the game?
- Have you tried any troubleshooting steps?

Thank you!
almost 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by PorkIsNice
Its so frustrating that I wasted so much time on the loading screen every time I play this game. On good days, the time wasted is rewarded with the game actually loaded in, on bad days, an hour or more is wasted.
Hey there, welcome to the forums!

Sorry to hear that you have encountered trouble with being stuck on the loading screen.

Would it be possible to answer the following?
- Do you get any error messages?
- Does this happen with both the DX11 and Vulkan versions of the game?
- Have you tried any troubleshooting steps?

Once we know the answers to this we will be able to troubleshoot further

Many thanks
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Dforducky
Whenever I try to load up into R6 I get stuck on the loading screen. I can run the game perfectly. I don't know the problem please help.
Hey there.

I'm sorry to hear this.

Have you tried any troubleshooting at all? Our basic troubleshooting is a usually a good place to start for crashing/freezing issues. If the issue persists after doing so please get back to us to let us know. Thanks!





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