Original Post — Direct link
I Got Banned for No Reason
The pop up says i got banned for cheating multiple times, but I've never cheated before.
I'm level 31 so this means I've never played ranked. I also bought the ultimate version of R6 so it cost a good amount of money and I personally don't think 41 hours is worth the $50 (includes tax and it was on sale 55% off). When I was banned i was in a custom match with some gold 3 dude and it was 2-1 (i had the lead) and middle of the round i got the pop up of the ban I was so confused that i alt f4ed out the game hoping it was a mistake. But i've opened the game multiple times since then and it still says that i'm perma banned I have clips of the match too but there only 30 second clips so idk if it would help but i could show u that i didn't have hacks when i was playing and killing this dude. I think i only have 2 clips but it should help clear me since i was not using exploits and/or using any kinda cheats.

Im just hoping i can have my case reevaluated by a real person and not the battle eye bots.

Thx
P.S. idk how this thread stuff works so my ign is "Border-Swimmer"
i'm a first generation immigrant so its not like a racist thing just a joke that me and my Hispanic friends call one another.
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Border-Swimmer
I Got Banned for No Reason
The pop up says i got banned for cheating multiple times, but I've never cheated before.
I'm level 31 so this means I've never played ranked. I also bought the ultimate version of R6 so it cost a good amount of money and I personally don't think 41 hours is worth the $50 (includes tax and it was on sale 55% off). When I was banned i was in a custom match with some gold 3 dude and it was 2-1 (i had the lead) and middle of the round i got the pop up of the ban I was so confused that i alt f4ed out the game hoping it was a mistake. But i've opened the game multiple times since then and it still says that i'm perma banned I have clips of the match too but there only 30 second clips so idk if it would help but i could show u that i didn't have hacks when i was playing and killing this dude. I think i only have 2 clips but it should help clear me since i was not using exploits and/or using any kinda cheats.

Im just hoping i can have my case reevaluated by a real person and not the battle eye bots.

Thx
P.S. idk how this thread stuff works so my ign is "Border-Swimmer"
i'm a first generation immigrant so its not like a racist thing just a joke that me and my Hispanic friends call one another.
Originally Posted by EpCn
Same, idk wtf is going on. On twitter I have read a lot of people have also been banned for no absolute reason.
Hey there folks.

We can look into these bans for you but it's not something we can discuss over the forums. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Border-Swimmer
I made a support ticket and they said it cant be removed nor can they provide evidence so wtf?
I cant even find the place to get a live chat even tho im going throw links not just searching it up.
So is there anyway i can be emailed this stuff cause its attached to this account.

I'm dead *** really pis that both places that i've gone too are telling me to go to the other place or to get on there twitter or there ******g facebook. so i would like to know the exact place i need to go to talk to someone ilr and in the moment not some losers who cant do **** to help me.
I have already given you all of the available options to discuss your ban. Live chat is only available during certain hours, outside of this time you'll need to discuss this with our social support teams.
over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Border-Swimmer
where do i go!!!!!!!!!!!!!!!!!!!!!! can u tell me
ive never had to deal with this **** i have a dm chat on twitter but its not very live its actually pretty delayed
i had to wait 3 days just for a bot message saying to go check my email for a verification thing.
Hey there,

If you have an active DM chat then this will be the best place to continue discussing this. Our responses there are all manual however if a response appears robotic it is purely because at that stage we need to do something specific.

We however will be more than happy to help there
over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Probably.Joe
Last week, I open my desktop and I receive one message from steam that I has been banned by battleye because of cheat but I never use any cheat or hacks and I find out there is someone log in my steam account and play r6. I find battleye and ubisoft but they just send the same email to me can anyone help?
Hey there,

Sorry to hear this.

We are more than happy to help but we will need you to open a new case.

Once you have done this we can then take a look and review your ban

Many thanks in advance
over 3 years ago - Ubi-Karl - Direct link
Hey LazyMoon.,

Thanks for reaching out and I am sorry to hear about this.

If you would like to appeal your suspension, we will be happy to look into it for you, however in order to do so, we will need you to reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Should you have any questions, let us know!
over 3 years ago - UBI-Froggard - Direct link
Originally Posted by Probably.Joe
I actually open a case before but it didn't work
Someone will get back to you as soon as possible once a ticket is created and the account has been looked into.