I was advised to come here and ask for compensation of a sort I was having an issue where I would be removed from a match and the whole game would close I was having this issue for a couple of months and is not fixed but I have missed out of lots of post match xp and on some occasions been banned for game abandonment I was wound could I get se XP or in game currency as a form of compensation as I have lost out on a lot of rewards and xp. Thanks
Hello @BEAR-1996 thank you for getting in touch with us.
For any connectivity-related issues, we do not compensate players with XP or in-game currency.
Can you let us know exactly what connection issues you have been experiencing on your Xbox Series X and have you seen any error codes when you are disconnected, as noted in this article > https://ubi.li/85k9w
If you are still encountering connection issues and error messages now, please try the steps in our network troubleshooting guide for XBSX. These steps should help improve your connection, or help rule out any possible causes of these issues >>XBSX > https://www.ubisoft.com/en-gb/help/article/000097279
Hey there @BEAR-1996,
I just had a look at your support ticket, and I can see that the issue has been resolved on your side. If you ever experience it again, we will be happy to assist you!
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