Original Post — Direct link
The issues are in order of importance:

  1. UI Fonts
    The fonts for assigned keys e.g. F5 assigned for confirm on TK, the background around the F5 is black, the F5 is black against the black background, and the only visible color is white where spacing would be within the F and the 5. The same happens for all keystrokes; you hover over something where V or F would apply, it shows as a black on black with white outline for blankspace within the letter. Makes it extremely hard to read sometimes.

  2. Key Assignments
    After last major update, my key assignments weren't all functional. I had to re-assign, then assign back voice chat on press and melee. Voice chat on press still doesn't work consistently.

  3. Screenshots
    You can't take screenshots pressing print-screen; all you get is the menu.
19 days ago - Ubi-Karl - Direct link
Hey Nate_X_X, thanks for reaching out and bringing this to our attention.

1. In terms of the UI Fonts issue you've brought up - I have a good understanding of what it is that you're referring to, however for the record as well as to simply double-check it's the same thing, would you mind sending us screenshot and showing it?
2. As far as key assignments go - I understand that you're having issues specifically with button you've set for Push to Talk, or is there any other key you're also having issues with? To add, would you mind clarifying as to what happens when you press it? Does it simply not activate after it's pressed, is that right? If it is indeed, have you possibly tried assigning it to a new key, just to see if problem remains?
3. In regards to screenshot, there is screenshot functionality within Ubisoft Connect, so try pressing F12 and that should allow you take it.

Get back to us when you will have a chance and we will take it from there!
11 days ago - Ubi-Orion - Direct link
Originally Posted by Nate_X_X
Ubi-Karl,

Thank you for the follow-up.

For issue #01, please see the picture https://ibb.co/qkKfrzG. It is supposed to be showing R for reload, but looks nothing like it.

For issue #02, I have assigned the key to T. I press it and nothing happens. I go in, re-assign it to anything else. Save. Then go back in and re-assign it to T and it works again. This only happened for the voice chat key.

For issue #03, thanks; resolved.

Sincerely,
Nate_X_X
Thanks.

Just to double check before reporting this can I ask you to ensure you have verified your installation? Can I also ask you what aspect ration you're playing the game at please? Thanks.
6 days ago - Ubi-Raziel - Direct link
Originally Posted by Nate_X_X
@Ubi-Orion / Kar,

I just ran and it came back with all being validated. And my resolution is 5120x1440 on a 32:9 aspect ratio.

Thank you.

Sincerely,
Nate_X_X
Hello! Thank you for getting back to us.

I believe that actually to be the issue. We found an issue in-game with aspect ratio 32:9 and above; it was thought to be resolved however our team found the issue persists. Please leave this with us, we're working to get this fixed


Regarding issue #2 - This doesn't appear to be a known issue, so we'll have to try to narrow this down further.

- If you don't rebind the key as a workaround, does push-to-talk eventually start working game?
- Does it only seem to be problematic when assigned to T?

Thank you!





Links in this thread

Verifying Game Files in Ubisoft Connect for PC
Verifying Game Files in Ubisoft Connect for PC


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