[2020] the game crashes

Hey mcmefist,

Thank you for reaching out to us, welcome to forums and I am sorry to hear about the issue you ran into.

Just to double-check, do you happen to receive any error messages at all? Also, have you checked to make sure that you meet system requirements?

In terms of troubleshooting, try completing steps outlined in the following article and keep us updated!

Originally Posted by mcmefist
the game crashes some times when I´m geting in to the preparation mode, some times when im picking the agent
some times when is about to start the game. It shows error 1 and some times doesnt show anything

Sorry to hear you are having trouble with your game crashing.

Would it be possible to try the steps in this support article?

These steps should help to identify the cause but if you have any trouble just let us know