Original Post — Direct link

Upon exiting Rainbow Six Siege (from its in-game menu button), the game returns me to the Desktop, but "RainbowSix.exe" is not closing and the mouse cursor is stuck on top left corner. On my Windows machine, I have to press Ctrl+Alt+Del to select "Switch User" and log back in the same user to make it unstuck, but the "RainbowSix.exe" is still running. Alternatively, pressing Ctrl+Alt+Del and starting the task manager and manually closing the "RainbowSix.exe" makes the game let go of the cursor.

These issues are tied to one another - please investigate and resolve them.

about 1 year ago - ubi-smash - Direct link

Hello @domojaxx, we appreciate you reporting this. We have collected similar reports of this behavior happening with other players when closing out of the game, and the Dev Team is currently looking into it. Please stay tuned to our News & Announcements page and our social media channels for further updates. We truly appreciate your patience and understanding during this team. If you have any questions, please share them with us here!

9 months ago - Ubi-Ciel - Direct link

Hey there @QwazyQuickmath and welcome to the Ubisoft Discussions!

I'm sorry to hear you're also experiencing this issue with your mouse when closing R6S. Please be assured that this issue is still under investigation by our dev team, and they are still working on a fix. As soon as more information is available, it will be posted here!

6 months ago - Ubi-TheBerry - Direct link

Hello @NinJJB,

Thanks for reaching out, apologies for the delay.

Our investigation is still ongoing for the cursor issues, apologies for the inconvenience.

If you're still experiencing connection and audio issues, please could you open another thread with more details on this so we can take a look (and also to refrain from going off topic here)?

Thank you!

6 months ago - Ubi-Milky - Direct link

Thank you for your feedback Kuih_Jilebi, my apologies but we do not have any updates at this time to give players, as we have not received any on this issue from our dev team.

If you have another issue with your connection that differs from this mouse cursor becoming stuck issue, please create a new thread if you require assistance.






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