[2021] [BUG] 0 Renown on Terrorist Hunt

@yodawho_ Greetings, and welcome to the forums. I'd like to get a bit more information to help you with this renown issue. Would you provide specific times, including date and time zone, the Situations granting 0 renown were completed? I'll reference this with our back end tools. Renown may have been granted to the account but visually displayed as 0 in the game menu.

Hey @Yodawho_, thanks for your detailed and insightful response on the matter - I know exactly what you're referring to.

So as it stands, as far as the issue itself goes, regarding completing situations and then seeing 0 XP and 0 renown gained, is something that has been already brought up to our development team, as we have received some player reports, and therefore is under further review.

After checking the records under your account (including the times mentioned), I can see that renown has been indeed gained and with the help of booster, you are receiving solid amounts from each match, however in some instances, the game itself will try to push the reward from the match to your account and can take a few attempts as it will continue to do push it, resulting in a slight delay, including some instances in which it may require restart in order to see the updated amount. Nevertheless, it's something our team is also aware of.

Should you happen to have any further queries, let us know!

@mayoman420 Hey! Thank you for your reply. This is indeed just a visual glitch and you are still being rewarded renown on the server side.

If you need anything else please let us know.

Thank you.

Hello @speediboii thanks for getting in touch with us about this issue.

Occasionally, there may be a small delay in the post-match Renown being applied to your account, usually, you will need to wait around 15 minutes for this to update.

if the balance does not update, please restart your game. If after restarting the game, the renown balance has still not changed, please give the game 24 hours to synchronize correctly with our servers.

If your Renown balance remains the same or displays as zero after 24 hours, please get in touch with us over this link so we can check your account and Siege renown, please have the date and time of when you should have received the renown ready to help us look into this for you > https://www.ubisoft.com/help/contact